Kevin See
Germantown
Summary
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Operations Manager
Custom Product Innovations
Lebanon, IL
03.2021 - Current
- Duties, Accomplishments and Related Skills:
- Forklift operator (i.e. stand-up, sit-down, etc.)
- Streamlined operational workflows to enhance efficiency and reduce process bottlenecks.
- Implemented training programs for staff to improve skill sets and operational performance.
- Monitored daily operations to ensure compliance with safety standards and regulations.
- Analyzed operational data to identify trends and drive continuous improvement initiatives.
- Developed standard operating procedures (SOPs) to optimize workflow consistency across departments.
- Managed vendor relationships to negotiate favorable terms and ensure timely supply chain delivery.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers through Quickbooks.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Increased profit by streamlining operations.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Aircrew Flight Equipment Technician
DoD (DFAS) - IL Air National Guard
Scott AFB, IL, United States
01.2002 - 03.2020
- Hours per week: 40
- Series: 4818 Pay Plan: WS Grade: 10
- Duties, Accomplishments and Related Skills:
- Security Clearance: Secret
- Aircraft Experience: KC-135
- Inspected and maintained aircrew flight equipment to ensure safety and operational readiness.
- Conducted regular testing and calibration of life support systems for compliance with safety standards.
- Assisted in training new technicians on equipment handling and maintenance procedures.
- Streamlined inventory management processes to improve equipment availability for flight operations.
- Coordinated repair schedules with aircraft maintenance teams to minimize downtime of flight gear.
- Led initiatives to enhance maintenance protocols, resulting in improved compliance and efficiency rates.
- Mentored junior technicians in troubleshooting techniques and best practices for equipment care.
- Developed standard operating procedures for equipment operation, improving team adherence to safety regulations.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Inspected airframes to detect wear and other defects.
- Inspected all received aircraft parts to verify compliance with FAA regulations.
- Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
- Obtained fuel and oil samples to check for contamination.
- Maintained, repaired and rebuilt aircraft structures and fuel, electrical, and oxygen systems.
- Performed flight line AFE preflight and postflight requirements.
- Collaborated with crew chief to coordinate fitting and alignment of heavy parts.
- Used leveling compounds and scotch casts to seal parts, assemblies, and sub-assemblies.
- Assisted in the development and implementation of an effective system for tracking maintenance records, resulting in improved compliance with regulatory requirements as well as enhanced operational readiness.
- Enhanced aircrew safety by meticulously inspecting and maintaining flight equipment.
- Contributed to a collaborative team environment by providing constructive feedback on colleagues' work and assisting with training new members.
- Implemented quality control measures that significantly reduced instances of equipment malfunctions during missions.
- Ensured optimal performance of life support systems through thorough testing and evaluation.
- Identified areas for improvement in current equipment designs, providing crucial feedback to manufacturers for future upgrades or modifications.
- Stored and disposed of hazardous materials based upon environmental standards.
- Streamlined equipment inventory management, leading to reduced turnaround times for repairs and replacements.
- Evaluated equipment issues to determine if repair work could be easily completed or if items needed to be replaced.
- Spearheaded initiatives to update and improve standard operating procedures for the Aircrew Flight Equipment department, contributing to increased efficiency within the unit.
- Supported mission success by troubleshooting and resolving flight equipment issues during critical operations.
- Proactively participated in continuous improvement efforts by staying current on industry advancements and implementing best practices within the Aircrew Flight Equipment department.
- Optimized storage solutions for flight equipment, ensuring quick access during time-sensitive situations without compromising organization or functionality.
- Collaborated with other technicians to develop new strategies for enhancing equipment maintenance processes, resulting in increased reliability and longevity of gear.
- Exhibited exceptional attention to detail through the accurate documentation of maintenance actions and equipment status changes in official records.
- Conducted regular training sessions on life support systems operation, fostering a well-informed team capable of handling diverse in-flight scenarios.
- Packed and adjusted flight helmets, oxygen masks, parachutes and flotation devices for transport.
- Demonstrated commitment to safety and compliance by consistently adhering to established protocols, regulations, and guidelines for flight equipment handling, storage, and maintenance.
- Maximized mission readiness by ensuring all necessary supplies were available at deployment sites prior to launch events.
- Improved overall crew readiness by conducting comprehensive pre-and post-flight briefings on equipment usage and safety procedures.
- Provided expert guidance on proper fitting and adjustment of flight gear, increasing comfort levels for aircrew members during extended missions.
- Managed and scheduled inspections for assigned aircrew flight equipment.
- Minimized potential hazards by identifying and addressing risks associated with outdated or damaged flight equipment components during routine inspections.
- Observed strict safety procedures and precautions, advising other personnel to do same.
- Maintained a high degree of proficiency in emergency procedures, contributing to a strong culture of preparedness among the aircrew.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Removed components such as landing gear, engines, and flight control.
- Performed scheduled and unscheduled maintenance on diverse aircraft engines, avionics and hydraulics.
- Evaluated individual aircraft components to identify and troubleshoot issues.
- Diagnosed faults and developed resolution plans.
- Lubricated shafts, bearings, and gears to maintain optimal performance.
- Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
- Recorded maintenance actions in aircraft logbooks.
- Read and interpreted aircraft documentation to determine repair feasibility and methods.
- Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.
- Assisted with aircraft and equipment transport and movement.
- Collaborated with colleagues in developing and refining maintenance procedures.
World Color Press Inc.
Salem, IL, United States
05.1991 - 06.2001
- Salary: 11.50 USD Per Hour
- Hours per week: 40
Cashier
Knapp Oil Company
Salem, IL, United States
03.1990 - 05.1991
- Hours per week: 40
- Duties, Accomplishments and Related Skills:
- Cashier and pumping fuel.
Education
High School or equivalent -
Salem Community High School
Salem, IL, United States05-1990
Skills
- Priority management
- Effective communication
- Researching and analyzing data
- Risk analysis assessment
- Strong decision making
- Problem-solving
- Operations management
- Operations monitoring
- Operational efficiency
- Decision-making
- Planning and implementation
- Inventory management
- Project management
- Operations oversight
- Policies and procedures implementation
- Customer relationship management
- Client relationships
- Inventory control
- Workflow optimization
- Process improvement
- Continuous improvements
- Process improvements
- Quality assurance controls
- Logistics management
- Delegation
- Invoice processing
- Work flow planning
- Logistics oversight
- Unsurpassed work ethic
- Data management
- Risk management
- Purchasing and procurement
- Forecasting and scheduling
- Warehouse operations
- Document control
- Building and facility management
- Maintenance planning
- Vendor sourcing
- Supply chain distribution
- Supply chain logistics
Affiliations
- The Enlisted Association of the National Guard of the United States (EANGUS) – Lifetime member
- The National Guard Association of Illinois (NGAI) – Lifetime member
- 126th Air Refueling Wing - Scott AFB, IL - Aircrew Flight Equipment
Certification
- Sewing Machine Maintenance Course 10/2002
- USAF Training Course 4/2004
- Airman Leadership School 12/2004
- Supervisor Safety Course 12/2004
- Life Sciences Investigation Course 3/2010
- Aircrew Flight Equipment Program Manager’s Course 10/2011
- NCO Academy 2/2013
- Combat Survival Training Course 11/2014
- Non-Parachuting Water Survival Training Course 1/2015
- ACC Classroom Instructor Course 5/2015
- Physiological Training 1/2015
- AFE Superintendent Development and Certification Course 8/2016
- AFE Deployed Leadership Course 5/2019
Additional Information
- With 19+ years of military experience and diverse career path, Kevin has experience in multiple government and organizational venues specialized in Quality Assurance and personnel development. He is most sought out for his strong program leadership skills, identifying priorities, and planning efficient and productive use of manpower and resources to ensure timely accomplishment of quality work products. He is well diverse in personnel leadership strengths, mentoring, training, and counseling employees to achieve an environment of continuous improvement, high morale, and staff ownership of mission.
- Core competencies include Quality Assurance, Curriculum Development, Employee Training, Diversity & Inclusion, Force Development, Instructional Design, Force Management, Leadership, Processing Improvements, Policy Design, Liaison and Facilitator, Leadership Development, Executive Coaching, Management Consulting, Org. Development, Employee Relations, Project Planning/Mgt., Performance Mgt., Customer Service, Coaching, Program Development, Career Counseling, Employee Engagement, Public Speaking, Staff Development, Culture Change, Strategic Planning, Team Building, Training Consulting.
Awards
NGB/Aircrew Flight Equipment Small Shop Award of Excellence, Metcalf Trophy, Air Force Distinguished Flying Unit Award, Air Force Fuel Efficiency Award
Timeline
Operations Manager
Custom Product Innovations
03.2021 - Current
Aircrew Flight Equipment Technician
DoD (DFAS) - IL Air National Guard
01.2002 - 03.2020
World Color Press Inc.
05.1991 - 06.2001
Cashier
Knapp Oil Company
03.1990 - 05.1991
High School or equivalent -
Salem Community High School