Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Kevin Sexton

Spring Lake,NC

Summary

Diligent Information Technology Specialist skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company goals and standards. Solves problems quickly to retain customers and delivers high level of service in every interaction.

Overview

13
13
years of professional experience

Work History

Team Leader and SATCOM

  • Systems Supervisor for a Regional Hub Node (RHN); supervised and assisted in the operation, network maintenance, and TIER I troubleshooting of Warfighter Information
  • Network-Tactical (WIN-T) assemblages and associated networks
  • Oversaw the network operations and operational configurations of Program Manager - Tactical Network (PM-TN) baseband and IP equipment valued at $28M+
  • Monitored and ensured the accurate documentation and reporting of all incidents, outages, service interruptions, and high visibility missions
  • Configured multiple communication links involving VPNs, VLANS, and DMVPN tunnels
  • Managed 8 personnel on Cisco router and switch troubleshooting methods leading to the reduction of hold time by 10% and the improvement of workflow by new personnel
  • Maintained a 99.98% signal reliability rate across long distances, and consistently moving vehicles and sites
  • Certified 8 new personnel on use and stowage of AN/GSC-141, resulting in 100% accountability of all assets
  • Call center level 1 troubleshooting
  • KA, KU and X Band troubleshooting
  • Resolved over 3000+ issues Baseband and Satcom issues

Creation

  • Administrator for over 400 employees
  • Responsible for maintaining and handling ip equipment valued over 1.2M resulting in 100% accountability of all equipment
  • Level 1 windows 10 software troubleshooting
  • Printer troubleshooting
  • DNS Phone troubleshooting
  • Re imaging computers
  • Preformed Software updates and installation on over 100 computers
  • Managed and was assigned to over 1 million dollars worth of equipment
  • S6 NCOIC

Information Technology Specialist

United States Military, Army
Fort Bragg, NC
01.2021 - Current

Specialist

States Army
03.2016 - 12.2022
  • 25B information technology specialists
  • Certifications and Licenses
  • CompTIA Network+ Training

Information Technology Specialist

United States Army, Casey
12.2019 - 12.2020

Information Technology Specialist

United States Army
Fort Bliss, TX
11.2016 - 12.2019

Command Post Node (CPN) Operator

07.2019 - 07.2019
  • As a member if a team I operated cisco routers, switches and phones
  • 2017 tasked out to Romania and Bulgaria to set up services to support French Nationals with over 20 customers of internet and phone support
  • 2018 supported and led a team in Poland setting up communications for the Puerto Rico National Guard
  • Successfully Installed and configured over 15 workstations that provided internet and phone capabilities
  • Trained soldiers to be proficient tier 1 level networking and troubleshooting professionals
  • Have proficient knowledge of building networks and signal flow
  • Proficient in building Cat-5 cables

Education

High school diploma -

Alexander High School

Skills

  • Cisco routers (6 years)
  • Active Directory
  • Software Troubleshooting
  • Microsoft Windows
  • Operating Systems
  • VMWare
  • LAN
  • DNS
  • Satcom (2 years)
  • Cabling (6 years)
  • Network management
  • Communication skills
  • Help desk
  • Network Support
  • Troubleshooting
  • WAN
  • TCP
  • Customer support
  • TCP/IP
  • Remedy
  • DHCP
  • VPN
  • Technical Support
  • Analytical Thinking
  • Shift Scheduling

Additional Information

  • Currently working in the US Army. , Willing to relocate: Anywhere
  • 80 HOUR COURSE Secret Clearance Additional Information Obtains a Secret Security Clearance

Timeline

Information Technology Specialist

United States Military, Army
01.2021 - Current

Information Technology Specialist

United States Army, Casey
12.2019 - 12.2020

Command Post Node (CPN) Operator

07.2019 - 07.2019

Information Technology Specialist

United States Army
11.2016 - 12.2019

Specialist

States Army
03.2016 - 12.2022

Team Leader and SATCOM

Creation

High school diploma -

Alexander High School

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Kevin Sexton