Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kevin Simmermaker

Taft,CA

Summary

Dedicated and customer-focused aspiring IT Support / Helpdesk professional capable of providing efficient technical support and ensuring optimal end-user satisfaction. Capable of escalating support requests, handling tickets, and updating knowledge base articles.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Leader

Pizza Factory
Taft
01.2021 - Current
  • Oversaw staff productivity and adherence to job requirements to ensure smooth operations
  • Managed computer-related tasks such as onboarding new employees, updating systems, and processing payroll.

Rec Leader

West Side Recreation and Park District
Taft
06.2019 - 02.2024
  • Facilitated the creation and application of custom designs for customers on various merchandise including t-shirts, cups, and hats at a t-shirt shop
  • Managed the cleanliness and maintenance of the gymnasium
  • Ensured proper management of equipment and oversaw the activities of gym users
  • Maintained the facility's tidiness and security.

Education

Diploma -

Taft Union High School
06.2020

Skills

  • Computer literacy
  • Windows
  • Typing
  • Computer Skills
  • Computer Hardware
  • Hardware Installation
  • Equipment Troubleshooting
  • Computer Repair
  • Software Troubleshooting
  • IT Experience
  • POS
  • Restaurant experience
  • Communication skills
  • Cash Handling
  • Cash Register
  • Customer service

Certification

Working towards CompTIA A+ Certification

Timeline

Shift Leader

Pizza Factory
01.2021 - Current

Rec Leader

West Side Recreation and Park District
06.2019 - 02.2024

Diploma -

Taft Union High School

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Kevin Simmermaker