Sh'taun Drake
13918 Central Park Ave, 1N, Robbins,IL
Summary
Prepared to handle all responsibilities and professional challenges, showcasing strong time management skills through effective planning, prioritizing, and goal setting. Thrives as a self-motivated team member, consistently delivering results and contributing to the overall success of the team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Leader
Potbelly Sandwich Shop
01.2023 - Current
- A shift leader will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift
Hostess
Hook & Reel
04.2021 - 04.2023
- Managing cash transactions, including processing payments, making change, and balancing the cash register at the end of each shift
- Greeting and seating guests, managing reservations, and ensuring that each customers receives excellent service
Customer Service Representative
Casey's General Stores
05.2019 - 04.2021
- Built relationships with customers to encourage customer retention
- Operated cash register for cash and credit card transactions with accuracy
Education
Associates - Arts
South Suburban College
South Holland, IL05.2023
Skills
- Customer service
- Time management
- Computer literacy
- Communication skills
- Microsoft word
- Microsoft excel
- Money handling
- Phone Etiquette
Certification
Women's Entrepreneurship
Timeline
Shift Leader
Potbelly Sandwich Shop
01.2023 - Current
Hostess
Hook & Reel
04.2021 - 04.2023
Customer Service Representative
Casey's General Stores
05.2019 - 04.2021
Associates - Arts
South Suburban College
Women's Entrepreneurship
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