Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kevin Slevin

23602 Moneta Ave. Carson,CA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the Automotive Repair industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Recreation Assistant

City Of Carson City
02.2009 - 07.2015
  • Performed clerical, accounting and bookkeeping duties to process participation fees and reconcile cash receipts daily.
  • Maintained order among participants and spectators to enforce conduct rules conformance.
  • Responded to public inquiries to provide information about programs and facilities.

Machinist

Shaver Motors
10.2012 - 11.2014
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Studied daily work instruction, sketches, drawings, blueprints and manuals to determine dimensions and tolerances accurately.
  • Operated and maintained lathe machines to fabricate car engine products.

Unloader

UPS
06.2018 - 12.2019
  • Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
  • Loaded packages onto pallets and into staging areas as directed.
  • Handled packages with care while transporting from truck to loading dock.
  • Unloaded packages with care and placed in proper staging area.
  • Adhered to company safety protocols and complied with OSHA standards.

Service Advisor

Euro Car Doctor
01.2017 - 09.2024
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Handled customer issues with confidence, using Tekmetric to provide effective resolution.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

Driver

Athens Services
10.2024 - 04.2025
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.

Parts Specialist

Athens Services
04.2025 - Current
  • Issued parts to technicians to complete customers' repairs.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
  • leads local inventory management for vehicle maintenance and repair items

Education

High School Diploma -

Carson High School
Carson, CA
06.2010

Skills

  • Sales
  • Customer service
  • Invoicing
  • Scheduling
  • Organization and Time management
  • Responsible
  • Conflict resolution
  • Team Player

Certification

  • Service Advisor Training - 2018-2021

Timeline

Parts Specialist

Athens Services
04.2025 - Current

Driver

Athens Services
10.2024 - 04.2025

Unloader

UPS
06.2018 - 12.2019

Service Advisor

Euro Car Doctor
01.2017 - 09.2024

Machinist

Shaver Motors
10.2012 - 11.2014

Recreation Assistant

City Of Carson City
02.2009 - 07.2015

High School Diploma -

Carson High School

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Kevin Slevin