Kevin Storey
Easton,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Inbound Scheduling Agent
Power Home Remodeling
05.2023 - Current
- Increased customer service success rates by quickly resolving issues.
- Answered calls, took messages, and transferred calls to correct individuals.
- Recorded and updated customer information in online systems.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
Publicity Assistant
Lafayette College
05.2022 - 03.2023
- Produced and distributed brochures, newsletters and press kits.
- Developed and implemented social media strategy to increase engagement and reach new audiences.
- Wrote, edited and distributed informative content and creative marketing materials to promote program.
- Gathered visual elements to use as stock for creative deliverables.
- Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.
- Helped with photo and video production and performed visual and sound editing tasks.
Club President
West Chester University Men's Lacrosse
07.2021 - 05.2022
- Assisted in recruiting, hiring and training of team members.
- Administered team budget to cover travel, equipment and supplies.
- Enhanced team with successful fundraising and donor engagement strategies.
- Coordinated seasonal, non-traditional season and off-season activities in support of lacrosse team.
- Established relationships with club members and maintained positive club standing with trustworthy actions and professionalism
- Organized special activities and events for existing club members, including service projects, parties and procedural meetings
Philanthropy Chair
West Chester University Men's Lacrosse
08.2020 - 05.2021
- Planned, organized and directed philanthropic fundraising initiatives.
- Developed fundraising activity plans to maximize participation or contributions and minimize costs.
- Determined target demographics and devised strategic marketing initiatives to reach target audiences.
Education
Bachelor of Arts - Communication Studies
West Chester University of Pennsylvania
West Chester, PA05.2022
High School Diploma -
Easton Area High School
Easton, PA05.2017
Skills
- Problem Anticipation and Resolution
- Technique Evaluation
- Administering Social Media Accounts
- Competition Preparation
- Collaborative Relationships
- Social Media Strategy
- Community Engagement
- Alumni Relations
Timeline
Inbound Scheduling Agent
Power Home Remodeling
05.2023 - Current
Publicity Assistant
Lafayette College
05.2022 - 03.2023
Club President
West Chester University Men's Lacrosse
07.2021 - 05.2022
Philanthropy Chair
West Chester University Men's Lacrosse
08.2020 - 05.2021
Bachelor of Arts - Communication Studies
West Chester University of Pennsylvania
High School Diploma -
Easton Area High School
Similar Profiles
Robert GeorgenesRobert Georgenes
Customer Development Representative at Power Home RemodelingCustomer Development Representative at Power Home Remodeling
Justin EllisJustin Ellis
Project Production Manager at Power Home RemodelingProject Production Manager at Power Home Remodeling
Nicholas LeisenNicholas Leisen
Customer Development Mentor at Power Home RemodelingCustomer Development Mentor at Power Home Remodeling
Brenden SheedyBrenden Sheedy
Sales Representative at Power Home RemodelingSales Representative at Power Home Remodeling
Jenna RauchJenna Rauch
Manager at PAWtastic AcademyManager at PAWtastic Academy