Kevin Storey
Easton,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Inbound Scheduling Agent
Power Home Remodeling
05.2023 - Current
- Increased customer service success rates by quickly resolving issues.
- Answered calls, took messages, and transferred calls to correct individuals.
- Recorded and updated customer information in online systems.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
Publicity Assistant
Lafayette College
05.2022 - 03.2023
- Produced and distributed brochures, newsletters and press kits.
- Developed and implemented social media strategy to increase engagement and reach new audiences.
- Wrote, edited and distributed informative content and creative marketing materials to promote program.
- Gathered visual elements to use as stock for creative deliverables.
- Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.
- Helped with photo and video production and performed visual and sound editing tasks.
Club President
West Chester University Men's Lacrosse
07.2021 - 05.2022
- Assisted in recruiting, hiring and training of team members.
- Administered team budget to cover travel, equipment and supplies.
- Enhanced team with successful fundraising and donor engagement strategies.
- Coordinated seasonal, non-traditional season and off-season activities in support of lacrosse team.
- Established relationships with club members and maintained positive club standing with trustworthy actions and professionalism
- Organized special activities and events for existing club members, including service projects, parties and procedural meetings
Philanthropy Chair
West Chester University Men's Lacrosse
08.2020 - 05.2021
- Planned, organized and directed philanthropic fundraising initiatives.
- Developed fundraising activity plans to maximize participation or contributions and minimize costs.
- Determined target demographics and devised strategic marketing initiatives to reach target audiences.
Education
Bachelor of Arts - Communication Studies
West Chester University of Pennsylvania
West Chester, PA05.2022
High School Diploma -
Easton Area High School
Easton, PA05.2017
Skills
- Problem Anticipation and Resolution
- Technique Evaluation
- Administering Social Media Accounts
- Competition Preparation
- Collaborative Relationships
- Social Media Strategy
- Community Engagement
- Alumni Relations
Timeline
Inbound Scheduling Agent
Power Home Remodeling
05.2023 - Current
Publicity Assistant
Lafayette College
05.2022 - 03.2023
Club President
West Chester University Men's Lacrosse
07.2021 - 05.2022
Philanthropy Chair
West Chester University Men's Lacrosse
08.2020 - 05.2021
Bachelor of Arts - Communication Studies
West Chester University of Pennsylvania
High School Diploma -
Easton Area High School