Kevin Sudsberry
Ewa Beach,HI
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
15
15
years of professional experience
Work History
Division Operations Officer
United States Indo-Pacific Command J2 (Intel)
Pearl Harbor, HI
06.2019 - Current
- Provided excellent customer care to maintain and improve customer relations throughout the Intelligence Community, strengthen loyalty and increase production and services by 13%.
- Optimized business processes to foster operational efficiency, improving timeliness ratings by 34%.
- Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Coordinated over 60 visits and provided briefs to very important personnel (VIPs) improving knowledge and awareness of operational activities, programs and offerings.
- Motivated and trained employees to maximize team productivity.
- Maintained constructive client and vendor relationships.
NE Asia Foreign Area Officer
U.S. Embassy-Seoul
Seoul, South Korea
01.2017 - 12.2017
- Established strong relationships with major accounts and key decision-makers within foreign partner government to sustain and grow alliance relationship.
- Wrote Ambassador-level talking points for strategic engagements and official State Department cables to advance U.S. policy goals.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Served as action/escort officer for Congressional Delegation site visit into South Korea.
Information Operations Officer / Deputy G7
1st Infantry Division, U.S. Army
Fort Riley, KS
06.2013 - 04.2015
- Developed planning and execution of over 3,400 community outreach engagements and events annually.
- Wrote and shared measures of performance and effectiveness reports to help senior leadership make effective business decisions and plans.
- Evaluated current operational strategies and recommended improvements.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Built integrated promotional campaigns delivering relevant information to targeted audiences through compelling messaging and storytelling.
Human Resources Manager / Battalion S1
260th Quartermaster Battalion, U.S. Army
Hunter Army Airfield, GA
12.2010 - 05.2012
- Provided policy and regulatory guidance to senior leadership.
- Streamlined HR efficiencies, providing HR support for over 2,800 employees while optimizing output of 25% understaffed HR section.
- Led and strategically directed team of human resources professionals in processing over 5,000 performance evaluations, personnel actions, promotions and awards.
- Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
Executive Officer
90th Human Resources Company, U.S. Army
Fort Stewart, GA
09.2008 - 11.2010
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Established clear and competitive goals, growth roadmaps and strategic business plans.
- Monitored unit training and training schedules.
- Handled administrative management, personnel issues and supply requirements for unit.
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports and access.
Nuclear Biological Chemical Specialist
490th Chemical Battalion, U.S. Army Reserves
Anniston, AL
02.2002 - 04.2008
- Set up and calibrated laboratory instruments and equipment to prepare for testing purposes.
- Collected and stored specimens and samples to prevent contamination.
- Received and processed stock into inventory management system.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Master of Human Resources Management - Human Resources Management
Webster University
St. Louis, MOMaster of International Studies - National Security Studies
North Carolina State University
Raleigh, NC12.2018
Associate of Arts - Korean Language
Defense Language Institute
Monterey, CA12.2016
Bachelor of Science - Emergency Management
Jacksonville State University
Jacksonville, AL05.2008
Skills
- Resource management
- Procedure optimization
- Employee performance
- Operational efficiency
- Strategic planning
- Staff Management
- Customer Relations
- Policy and procedure modification
Languages
Korean
Professional Working
Timeline
Division Operations Officer
United States Indo-Pacific Command J2 (Intel)
06.2019 - Current
NE Asia Foreign Area Officer
U.S. Embassy-Seoul
01.2017 - 12.2017
Information Operations Officer / Deputy G7
1st Infantry Division, U.S. Army
06.2013 - 04.2015
Human Resources Manager / Battalion S1
260th Quartermaster Battalion, U.S. Army
12.2010 - 05.2012
Executive Officer
90th Human Resources Company, U.S. Army
09.2008 - 11.2010
Nuclear Biological Chemical Specialist
490th Chemical Battalion, U.S. Army Reserves
02.2002 - 04.2008
Master of Human Resources Management - Human Resources Management
Webster University
Master of International Studies - National Security Studies
North Carolina State University
Associate of Arts - Korean Language
Defense Language Institute
Bachelor of Science - Emergency Management
Jacksonville State University