Summary
Overview
Work History
Education
Skills
Coursework
Affiliations
Certification
Languages
Timeline
Generic

Kevin Thai

San Marcos,US

Summary

Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bagger and Cart Collecter

HEB
08.2022 - 12.2022
  • Enhanced customer satisfaction by efficiently bagging groceries and handling fragile items with care.
  • Assisted in maintaining a clean store environment for a pleasant shopping experience.
  • Provided excellent customer service by addressing inquiries and assisting with locating products.
  • Streamlined checkout process by quickly scanning items and applying proper discounts.

In-Store Shopper

Whole Foods Market Inc
05.2022 - 08.2022
  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.
  • Supported colleagues during peak periods by stepping in to assist with various tasks as needed.
  • Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
  • Assisted customers with locating items, resulting in increased convenience and positive shopping experiences.

Valet Attendant

Concourse Valet
03.2022 - 08.2022
  • Enhanced customer satisfaction by providing efficient valet services and maintaining a friendly demeanor.
  • Streamlined vehicle retrieval process for faster turnaround times, leading to increased guest loyalty.
  • Assisted in the training of new team members, ensuring consistent service quality across all attendants.
  • Reduced wait times for guests with effective communication and coordination among valet team members.

Club Promoter

Dream hospitality
06.2021 - 12.2021
  • Boosted club attendance by implementing strategic marketing campaigns and promotional events.
  • Established partnerships with local businesses for cross-promotions, enhancing the club''s visibility in the community.
  • Maximized revenue by consistently meeting and exceeding sales targets for admission tickets and VIP packages.
  • Developed strong relationships with clients, ensuring repeat business and positive word-of-mouth referrals.

Pizza Delivery Driver

Amore Pizza
11.2020 - 07.2021
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.

Education

Bachelor of Business Administration in Computer Information Systems -

Texas State University
San Marcos, Texas
01.2025

Skills

  • Business Analysis
  • Business Process Management
  • Cloud Computing
  • Digital Transformation
  • Requirements Analysis
  • Microsoft Excel
  • Data Analytics
  • Data Storytelling
  • Data Visualization
  • Product Management
  • Cybersecurity
  • IT Risk Management
  • Artificial Intelligence for Business
  • Productivity Improvement

Coursework


  • Introduction to Microcomputer Applications, Texas State University, 2021
  • Enterprise Information Technology and Business Intelligence, Texas State University, 2023
  • Visual Programming, Texas State University, 2023
  • System Analysis & Design, Texas State University, 2023
  • Data Mining and Visualization, Texas State University, 2023
  • Computer Data Base Systems, Texas State University, 2023


Affiliations

Theta Chi Fraternity

Treasurer January 2022-December 2022

Certification

  • How to Boost Your Productivity with AI Tools, LinkedIn - December 2023
  • IT and Cybersecurity Risk Management Essential Training, LinkedIn - November 2023
  • Technology for Product Managers, LinkedIn - November 2023
  • Data Analytics for Business Professionals, LinkedIn - October 2023
  • Data Visualization: Storytelling, LinkedIn - October 2023
  • Excel 2019 Essential Training, LinkedIn - October 2023
  • Business Analysis Foundations: Business Process Modeling, LinkedIn - September 2023
  • Cloud Computing: Business Requirements and Digital Transformation, LinkedIn - September 2023

Languages

Vietnamese
Native or Bilingual

Timeline

Bagger and Cart Collecter

HEB
08.2022 - 12.2022

In-Store Shopper

Whole Foods Market Inc
05.2022 - 08.2022

Valet Attendant

Concourse Valet
03.2022 - 08.2022

Club Promoter

Dream hospitality
06.2021 - 12.2021

Pizza Delivery Driver

Amore Pizza
11.2020 - 07.2021

Bachelor of Business Administration in Computer Information Systems -

Texas State University

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