Kevin Thomas
Flower Mound,TX
Summary
Detail-oriented professional with extensive experience in operations and team management. Known for strong problem-solving skills and adaptability, successfully training new associates and optimizing workflows to ensure timely order fulfillment.
Overview
6
6
years of professional experience
Work History
Fulfillment Associate
Amazon
Coppell, Texas
11.2024 - Current
- Ensured compliance with safety standards while handling products and materials.
- Assisted in training new associates on operational procedures and best practices
- Trained team members on proper use and safe use of PIT leading to improved production and less PIT incidents on my shift.
- Monitored workspace for organization, cleanliness, and safety adherence.
- Utilized warehouse management systems to track shipments and inventory status.
- Filled orders according to defined standards using standard picking system.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Ensured timely delivery of orders by coordinating with internal transportation team members.
- Adapted to changing priorities and tasks based on warehouse needs and order volumes.
- Operated warehouse equipment, including pallet jacks and forklifts, to move stock efficiently.
- Managed personal performance metrics, striving for continuous improvement in speed and accuracy.
- Participated in team meetings to discuss performance metrics and areas for improvement.
General Manager
LA Fitness
Euless, Texas
08.2022 - 02.2024
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings
- Established and maintained effective communication with staff members to ensure efficient operations.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Developed service and sales strategies to improve retention and revenue.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Delegated work to staff, setting priorities and goals.
- Mitigated business risks by working closely with staff members and assessing performance
- Ran the recruitment process by posting open jobs and conducting interviews with prospective candidates.
Assistant General Manager
Jimmy John's Gourmet Sandwiches
Grapevine, Texas
02.2020 - 08.2022
- Managed daily operations to ensure efficient sandwich production and service.
- Trained and mentored staff on customer service best practices and sandwich preparation.
- Oversaw inventory management, ordering supplies, and maintaining stock levels.
- Implemented store policies to promote a positive work environment and customer experience.
- Handled customer inquiries and resolved complaints to enhance satisfaction levels.
- Monitored compliance with health and safety regulations in food handling practices.
- Assisted in scheduling staff shifts to optimize coverage during peak hours.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Monitored inventory levels and placed orders for new stock as needed.
Education
Some College (No Degree) - Engineering
Tarrant County College
Fort Worth, TXSkills
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Adaptability
- Time management
- Team building
- Payroll administration
- Sales reporting
- Compliance oversight
- Conflict resolution
- Financial administration
- Cross-functional team management
Languages
English
Full Professional
Affiliations
- I enjoy Small scale Coding/Programming
Timeline
Fulfillment Associate
Amazon
11.2024 - Current
General Manager
LA Fitness
08.2022 - 02.2024
Assistant General Manager
Jimmy John's Gourmet Sandwiches
02.2020 - 08.2022
Some College (No Degree) - Engineering
Tarrant County College