Summary
Overview
Work History
Skills
Timeline
Generic

Luis Marchan

Chula Vista,CA

Summary

Dynamic leader with a proven track record at Amazon, adept in workflow optimization and staff management. Excelled in enhancing process efficiency and quality control, managing a team of 60 to surpass productivity standards. Skilled in policy development and inventory oversight, demonstrating exceptional documentation and reporting abilities.

Overview

28
28
years of professional experience

Work History

Process Guide

Amazon
San Diego
01.2022 - Current
  • Own associate staffing through Excel, and regularly adjusting throughout the shift to ensure optimal performance for the shift.
  • Provide support for project initiatives related to safety, area organization, and process improvement.
  • Manage a team of 60 employees, ensuring high productivity and quality standards are met.
  • Monitor employee productivity to provide constructive feedback and coaching through Apollo audits.
  • Performed root cause analysis on associate stations' production issues, and created virtual tickets for the RME team to repair.
  • Communicate effectively with operation manager and floor owners in stow via radio at all levels regarding process updates and jams through DEMATIC VIZ at flow.

Driver

Pasha Automotive Services
National City, CA
01.2018 - 06.2021
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Performed minor vehicle maintenance tasks to prevent disruptions.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Transported clients to specified destinations safely and on-time.

Owner/Operator Truck Driver

Transportes Marchan
01.1997 - 01.2018
  • Maintained a log book of working hours, distance travelled, fuel consumption, and any problems encountered during the trip.
  • Unloaded cargo at designated locations in a timely manner while following safety protocols.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Maintained accurate mileage logs and other required documentation.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.

Skills

  • Workflow optimization
  • Standard operating procedures
  • Policy and procedure development
  • Inventory oversight
  • Staff management
  • Process improvement
  • Documentation and reporting
  • Quality control

Timeline

Process Guide

Amazon
01.2022 - Current

Driver

Pasha Automotive Services
01.2018 - 06.2021

Owner/Operator Truck Driver

Transportes Marchan
01.1997 - 01.2018
Luis Marchan