Cynthia Nkeshuwimye
Salem,OR
Summary
Dedicated caregiver with experience at Tess Homecare, skilled in patient care and client advocacy. Successfully enhanced clients' quality of life through effective emotional support and nutritional planning. Proven ability to observe behavioral changes and respond promptly, ensuring optimal care and safety for individuals with disabilities. Committed to fostering independence and self-care. Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes. Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Caregiver
Tess Homecare
Portland, OR
10.2024 - Current
- Accompanied clients to social events such as movies or plays.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Loan Officer
Rwanda Revenue Authority
Kigali, Rwanda
03.2023 - 03.2024
- Provided customer service support throughout the entire process from application through closing.
- Counseled clients on debt management and repayment plans.
- Responded promptly to customer inquiries regarding their accounts or other matters related to consumer lending operations.
- Assisted in the development of new products and services for loan customers.
- Developed and maintained relationships with potential customers to increase loan business.
Cashier
Equity Bank
Kigali, Rwanda
02.2022 - 03.2023
- Processed returns and exchanges of merchandise in accordance with store policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
BBA - Accounting
University of Lay Adventist of Kigali
Rwanda01-2023
Accounting
Esa Birambo
Rwanda01-2018
High School Diploma -
Ecole Secondaire Bugarama
Rwanda01-2015
Middle School -
Mihabura Primary School
Rwanda01-2012
Skills
- Patient care
- Medication management
- Nutritional planning
- Behavior observation
- Assistance with activities of daily living
- Client advocacy
- Customer service
- Disability support
- Special needs care
Certification
- cpr
Timeline
Caregiver
Tess Homecare
10.2024 - Current
Loan Officer
Rwanda Revenue Authority
03.2023 - 03.2024
Cashier
Equity Bank
02.2022 - 03.2023
BBA - Accounting
University of Lay Adventist of Kigali
Accounting
Esa Birambo
High School Diploma -
Ecole Secondaire Bugarama
Middle School -
Mihabura Primary School