Kevin Velasquez
Roosevelt,NY
Summary
Dynamic management operations professional recognized for driving productivity and ensuring efficient task completion. Expertise in strategic planning, team leadership, and operational improvement supports seamless execution of business strategies. Strong communication, problem-solving, and adaptability skills enhance team performance and foster a collaborative work environment. Seeking to leverage these capabilities as a Mason and Pool Builder to further elevate project outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
Prestige Quality Construction Corp
Baldwin, NY
09.2018 - Current
- Directed company functions, ensuring seamless project execution.
- Managed client meetings and supervised job execution to maintain operational efficiency.
- Directed corporate initiatives, guaranteeing projects met both timelines and quality benchmarks.
- Directed business functions, including managing client relations and overseeing tasks to maintain seamless operations.
- Oversaw all aspects of company operations, coordinating client interactions and job supervision to guarantee efficient and timely project completion.
- Supervised a team consisting of up to 11 members.
- Directed operations for a team of up to 11 personnel.
- Monitored and coordinated with subcontractors to guarantee role fulfillment.
- Directed and monitored subcontractors to maintain accountability for responsibilities.
- Managed company payroll and invoicing processes.
- Secured customer contracts through direct negotiation.
- Oversaw material cost management to enhance profitability and resource allocation.
- Prioritized customer satisfaction as the top objective.
- Directed resource management to enhance efficiency and utilization of manpower, equipment, and materials.
- Implemented lean methodologies to optimize operational efficiency.
- Utilized extensive knowledge in concrete work, patios, and pools gained from previous laborer experience to enhance operational efficiency.
- Applied practical expertise in concrete work, patios, and pools from laborer background to optimize operational processes.
- Filled in for short-handed crews to maintain operational efficiency.
- Stepped in to support crews during staffing shortages, ensuring seamless operations.
Showroom Manager
kitchens and baths by precision
Port Washington, NY
01.2017 - 07.2018
- Maintained showroom displays to create an appealing and organized environment, contributing to a positive customer experience.
- Assisted customers in selecting products, providing expert guidance to enhance customer satisfaction and drive sales.
- Developed store merchandising strategies to optimize product visibility and increase sales.
- Coordinated showroom creation and setup products for retail sales.
- Assisted with picking out light fixtures and flooring for showroom.
- Provided exceptional customer service by responding to inquiries and resolving issues in a timely manner.
- Contributed to the design of kitchens and baths.
- Assisted in designing kitchens and baths.
- Managed the ordering process for kitchen cabinets to ensure project timelines were met.
- Maintained showroom displays to showcase kitchen and bathroom fixtures, appliances, and cabinetry to potential clients.
- Assumed field responsibilities to maintain operational efficiency during crew shortages.
- Stepped into field roles as needed to ensure seamless operations when the team was understaffed.
- Completed diverse construction duties, including demolition and rebuilding, highlighting multi-functional expertise.
Masonry Laborer
pool shark inc.
West Babylon, NY
06.2015 - 08.2016
- Operated power tools such as drills, grinders, saws, and trowels.
- Used established ratios to mix mortar, plastic and grout.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
- Loaded or unloaded building materials to distribute machinery or tools.
- Use shovels, hoes, rakes, and other tools to spread or level concrete.
- Install reinforcement rods in order to add strength to the structure.
- Finished surfaces by troweling, floating and brushing following project requirements and specifications.
Education
High School Diploma -
Roosevelt High School
Roosevelt, NY06-2016
Skills
- Marketing
- Performance reporting
- Production
- Performance monitoring
- Incidents management
- High-pressure environments
- Business intelligence
- Performance management
- Contract negotiation
- Continuous improvements
- Client relationships
- Team collaboration
- Decision-making
- Direct Involvement
Certification
- osha 30
- Nys Driver license
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Operations Manager
Prestige Quality Construction Corp
09.2018 - Current
Showroom Manager
kitchens and baths by precision
01.2017 - 07.2018
Masonry Laborer
pool shark inc.
06.2015 - 08.2016
High School Diploma -
Roosevelt High School
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