Hi, I’m
Kevin Ventura Medrano
Douglasville,GA
Summary
Motivated and driven HVAC apprentice with hands-on experience and a strong desire to grow within the trade. Recognized as a dependable leader, team player, and problem solver with a proactive approach to challenges. Committed to continuous learning, taking initiative, and contributing to high-quality work and long-term project success.
Overview
3
years of professional experience
Work History
Maxair Mechanical
1st Year App. Service Tech
03.2025 - 10.2025
Job overview
- Assisted in troubleshooting and resolving customer service issues.
- Supported installation and repair of various systems and machinery.
- Conducted routine inspections to ensure operational efficiency and compliance.
- Documented service reports and maintenance logs for tracking purposes.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
404 Glass and Renovations
Glass and Remodeling Specialist
01.2023 - Current
Job overview
- Developed and implemented project plans for glass installations, ensuring alignment with client specifications.
- Coordinated communication between clients and installation teams to enhance customer satisfaction.
- Streamlined renovation processes by identifying inefficiencies and recommending improvements.
- Managed inventory of materials, ensuring timely availability for projects while minimizing waste.
- Conducted market analysis to identify new business opportunities and target segments.
Cheesecake Factory Inc
Restaurant Associate
02.2024 - Current
Job overview
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.
- Assisted in food preparation, adhering to safety and hygiene standards consistently.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
Education
Mechanical Trades Institute Atlanta, GA
No Degree
05-2030
New Manchester High School Douglasville, GA
High School Diploma
05-2023
Skills
- Strong multitasking
- Customer service
- Customer service focus
- Team player attitude
- Detail-oriented mindset
- Problem-solving
- Team leadership
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
1st Year App. Service Tech
Maxair Mechanical
03.2025 - 10.2025
Restaurant Associate
Cheesecake Factory Inc
02.2024 - Current
Glass and Remodeling Specialist
404 Glass and Renovations
01.2023 - Current
Mechanical Trades Institute
No Degree
New Manchester High School
High School Diploma