Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Wakandwa

Fargo,North Dakota

Summary

Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations. Experienced Crew Trainer with almost 2 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures. Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Crew Trainer

Chipotle
02.2023 - 05.2024
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Delivered refresher courses as needed to maintain up-to-date knowledge on industry standards, safety regulations, and operational procedures within the crew team.
  • Researched training programs to stay up to date with current trends and relevant with job responsibilities and requirements.
  • Created engaging training materials including presentations, videos, and reference guides for ongoing reference by crew members.
  • Played a key role in the recruitment process by assessing candidates'' skills and aptitudes, ensuring well-rounded crews with complementary skillsets.

Education

High School Diploma -

Davise High School
Fargo, ND
06.2024

Skills

  • Customer Service
  • Employee Training
  • Cash Handling
  • Team Leadership
  • Safe Food Handling
  • Active Listening
  • Workplace Safety
  • Food Safety
  • Cleaning and sanitation
  • Sanitation and cleaning
  • Team leadership and supervision
  • Food safety understanding
  • Restaurant Standards
  • Continuous Improvement
  • Complaint resolution

Timeline

Crew Trainer

Chipotle
02.2023 - 05.2024

High School Diploma -

Davise High School
Kevin Wakandwa