Kevin Wallace
New Baltimore
Summary
Quality-driven production leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style.
Overview
25
25
years of professional experience
1992
1992
years of post-secondary education
Work History
Production Supervisor
Cintas
Macomb
03.2022 - 02.2026
- Supervised daily production operations and ensured compliance with safety standards.
- Coordinated workflow among team members to meet production goals efficiently.
- Trained new employees on equipment use and operational procedures.
- Conducted quality control inspections to maintain product standards consistently.
- Monitored inventory levels and ordered supplies as needed for smooth operations.
- Facilitated communication between teams for seamless production flow and issue resolution.
- Led team meetings to discuss performance, challenges, and best practices regularly.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
Macomb
05.2001 - 03.2022
- Delivered uniforms and supplies to customer locations on scheduled routes.
- Managed inventory levels to ensure product availability for clients.
- Provided exceptional customer service to address client inquiries and concerns.
- Assisted in training new employees on delivery procedures and customer service standards.
- Conducted on-site visits to assess customer needs, build relationships, and identify opportunities for additional sales.
- Resolved customer complaints in a timely manner and communicated resolutions back to the customer.
- Managed inventory levels of products on assigned routes to ensure adequate stock is available for customers' needs.
- Developed and maintained relationships with existing customers to ensure customer satisfaction.
Education
Anchor Bay
Chesterfield, MISkills
- Production planning
- Quality control
- Inventory management
- Process improvement
- Problem solving
- Safety compliance
- Team leadership
- Time management
- Customer relations
Timeline
Production Supervisor
Cintas
03.2022 - 02.2026
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
05.2001 - 03.2022
Anchor Bay