Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Overview
10
10
years of professional experience
Work History
CAP 1 Associate
Walmart
09.2022 - Current
Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Collected and properly disposed of bundle ties and other packing materials for safety.
Pre-assembled containers to be easily selected by packing associates.
Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Garden Center Associate
Walmart
04.2020 - 09.2022
Developed strong relationships with vendors for consistent delivery scheduling and better access to new products or promotions.
Maintained a healthy and organized inventory by timely restocking and proper care of plants.
Prioritized helping customers over completing other routine tasks in store.
Used in-store system to locate inventory and place special orders for customers.
Assistant Manager
The Price Is Right Store
09.2016 - 03.2020
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Developed detailed plans based on broad guidance and direction.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Hardlines Assistant Store Manager
Roses
02.2015 - 05.2016
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Supported company-wide marketing initiatives by collaborating with other store departments to create cohesive promotional materials and sales events.
Enhanced store profitability through effective inventory management, loss prevention measures, and cost control initiatives.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Ensured excellent customer service standards were consistently met by monitoring associate interactions and addressing issues promptly.
Assistant Store Manager
Freds
06.2014 - 01.2015
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Education
No Degree - Animal Sciences
N.C. State University
Raleigh, NC
High School Diploma -
Northern Durham High School
Durham, NC
06.1988
Skills
Motivated Team Player
Shipment Receiving
Safety processes and procedures
Materials Transport
Display building
Punctuality
Inventory Management
Merchandising and Display
Timeline
CAP 1 Associate
Walmart
09.2022 - Current
Garden Center Associate
Walmart
04.2020 - 09.2022
Assistant Manager
The Price Is Right Store
09.2016 - 03.2020
Hardlines Assistant Store Manager
Roses
02.2015 - 05.2016
Assistant Store Manager
Freds
06.2014 - 01.2015
No Degree - Animal Sciences
N.C. State University
High School Diploma -
Northern Durham High School
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