Kevin Watkins
2211 S Kirkman Road Apt 233,FL
Summary
Driven professional with extensive experience in logistics and customer service, notably at FedEx. Excelled in freight handling and POS systems, enhancing shipping efficiency and transaction accuracy. Demonstrated leadership as Cashier Team Lead at Walmart, significantly improving team performance and customer satisfaction. Skilled in both operational excellence and fostering positive customer interactions.
Overview
7
7
years of professional experience
Work History
Package Handler
Fedex
12.2023 - Current
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Assembled, sealed, and loaded packages into correct trucks.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Followed verbal and written instructions to properly move and ship products.
Cashier
Winn Dixie Supermarket
10.2021 - 12.2023
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
Cashier Team Lead
Walmart
01.2018 - 03.2020
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
High School Diploma -
Miramar High School
Miramar, FL06.2013
Skills
- Freight Handling
- Product packing
- Order picking and processing
- Truck loading
- Shipping Documentation
- Customer Assistance
- Cash Handling
- POS Systems
- Cash Register Operation
- Refund handling
- Daily Reporting
Timeline
Package Handler
Fedex
12.2023 - Current
Cashier
Winn Dixie Supermarket
10.2021 - 12.2023
Cashier Team Lead
Walmart
01.2018 - 03.2020
High School Diploma -
Miramar High School
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