Kevin Wen
Houston,TX
Summary
Experience Quality Assurance Technician with a track record of enhancing product quality at Mama La's Kitchen by implementing effective preventive measures, reducing defect recurrence rates significantly. Skilled in technical troubleshooting and fostering strong relationships, I excel in fast-paced environments, ensuring both customer satisfaction and adherence to quality standards.
Overview
5
5
years of professional experience
Work History
Quality Assurance Technician
Mama La's Kitchen
03.2024 - Current
- Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
- Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
- Improved product quality by conducting thorough inspections and identifying defects in the manufacturing process.
- Documented and updates inspection results by completing reports and logs.
Delivery and Installation
Lane Equipment Company
01.2023 - 10.2023
- Collaborated with vendors to ensure timely delivery and installation of necessary equipment for events.
- Coordinated logistics for delivery and installation services while maintaining clear communication with all parties involved ensuring customer satisfaction.
- Conduct comprehensive testing of connections to guarantee that all equipment is in excellent working order and ready to used.
- Preparing for delivery, load products onto vehicles, and inspect vehicle for safety.
Production Technician
PCCA
03.2020 - 03.2022
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
- Performed setup of production equipment to establish optimal performance.
- Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures.
- Validate work orders and labels, verify documents are accurate.
Education
Associate of Science - Computer Information Systems
Houston Community College Stafford Campus
Stafford, TX06.2015
High School Diploma -
Elsik High School
Houston, TX05.2001
Skills
- Technical Troubleshooting
- Problem-solving skills
- Detail Oriented
- Customer Service
- Relationship Building
- communication
Sport
Basketball: organize group on weekend for basketball games.
Languages
Chinese (Cantonese)
Professional Working
Chinese (Mandarin)
Limited Working
Timeline
Quality Assurance Technician
Mama La's Kitchen
03.2024 - Current
Delivery and Installation
Lane Equipment Company
01.2023 - 10.2023
Production Technician
PCCA
03.2020 - 03.2022
Associate of Science - Computer Information Systems
Houston Community College Stafford Campus
High School Diploma -
Elsik High School
Similar Profiles
Taden GomezTaden Gomez
Line Cook at Mama Bird Southern KitchenLine Cook at Mama Bird Southern Kitchen
Kimberly Perez-BernalKimberly Perez-Bernal
Student Worker at Hire La's YouthStudent Worker at Hire La's Youth
Jhaziel CordovaJhaziel Cordova
Organizer at LA's BestOrganizer at LA's Best
LOYDA GARMENDIALOYDA GARMENDIA
Customer Service Representative Team Lead at Custom GoodsCustomer Service Representative Team Lead at Custom Goods
Theresa L. MarshallTheresa L. Marshall
Director of Operations at Houston Center for PhotographyDirector of Operations at Houston Center for Photography