Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Quality Assurance SupervisorDepartment ManagerWork Type
Full TimeLocation Preference
On-SiteHybridRemoteLocation: Macon, GA, US
Open to relocation: Yes
Open To Work
Kevin West
Macon,GA
Work Preference
Summary
Dynamic Quality Assurance Supervisor with a proven track record at Mr. Chips, excelling in corrective action planning and team leadership. Enhanced product quality through effective training and mentoring, while fostering a collaborative environment. Skilled in quality control management, I consistently improved compliance and safety standards, driving significant operational improvements.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Quality Assurance Supervisor
Mr. Chips
08.2019 - 09.2025
- Supervised quality control processes to ensure product compliance with company standards.
- Developed training programs for staff on quality assurance protocols and best practices.
- Implemented corrective actions for non-conformance issues, enhancing overall product quality.
- Conducted regular audits and inspections to maintain adherence to safety regulations.
- Mentored junior staff in quality assurance techniques, promoting professional development within the team.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Promoted a positive work environment by fostering open communication, recognizing individual achievements, and supporting teamwork within the Quality Assurance department.
- Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
Medical Laboratory Technician
US Army
07.2013 - 07.2018
- Conducted routine and specialized laboratory tests to ensure accurate patient diagnoses.
- Operated and maintained laboratory equipment, adhering to safety protocols and quality standards.
- Analyzed test results, collaborating with healthcare professionals to determine appropriate actions.
- Managed specimen processing, ensuring timely delivery and accurate documentation of samples.
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Maintained compliance with regulatory agencies through thorough documentation of laboratory processes and procedures.
Department Manager
Walmart
02.2008 - 07.2013
- Oversaw daily operations, ensuring compliance with company policies and operational standards.
- Managed inventory levels and optimized stock replenishment processes to enhance product availability.
- Led team training initiatives, fostering a culture of continuous improvement and employee engagement.
- Implemented cost-saving strategies that improved departmental efficiency and reduced waste.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Championed customer-first approach, significantly enhancing customer experience and loyalty.
Education
Chemistry
Gordon College
Barnesville, GASkills
- Corrective action planning
- Quality control management
- Auditing techniques
- Quality inspection
- Training and mentoring
- Customer complaint handling
- Product testing
- Problem-solving skills
- Customer service
- Documentation and reporting
- Analytical thinking
- Safety procedures
- Detail-oriented
- Decision-making
- Strong work ethic
- Data analysis
- Team collaboration
- Team leadership
- Verbal and written communication
- Quality improvements
Certification
HVAC
Epa 608 universal
Timeline
Quality Assurance Supervisor
Mr. Chips
08.2019 - 09.2025
Medical Laboratory Technician
US Army
07.2013 - 07.2018
Department Manager
Walmart
02.2008 - 07.2013
Chemistry
Gordon College