KEVIN WHITEHEAD
Miami,FL
Summary
Dynamic and customer-focused professional with extensive experience at Home Depot, excelling in cash handling and visual merchandising. Proven ability to enhance customer satisfaction through effective communication and relationship building. Recognized for maintaining organized displays and ensuring seamless sales transactions, contributing to a welcoming shopping environment.
Overview
2026
2026
years of professional experience
Work History
Restaurant Team Member
Miccosukee Tribe of Indians of Florida
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
Sales Associate
Home Depot
03.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Tagged products with appropriate pricing for sales presentation.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Elderly Services
Miccosukee Tribe of Indians of Florida
03.2016 - 02.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Tagged products with appropriate pricing for sales presentation.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Walmart
08.2019 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Diploma - Pharmaceutical Marketing And Management
BEACON COLLEGE
Miami, FL11.1999
Skills
- Cash handling
- Visual merchandising
- Customer engagement
- Sales transactions
- Inventory management
- Effective communication
- Attention to detail
- Organizational skills
Timeline
Sales Associate
Home Depot
03.2023 - Current
Sales Associate
Walmart
08.2019 - 02.2023
Elderly Services
Miccosukee Tribe of Indians of Florida
03.2016 - 02.2017
Restaurant Team Member
Miccosukee Tribe of Indians of Florida
Diploma - Pharmaceutical Marketing And Management
BEACON COLLEGE
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