Kevin Wickwire
Omaha,NE
Summary
Customer-centric professional with 9 years of expertise in casino security and gaming management, demonstrating excellence in customer service, efficient time and employee management. Proficient in utilizing company-based programs to streamline and optimize departmental operations.
Overview
15
15
years of professional experience
Work History
Table Games Supervisor
Harrah's Casino
07.2014 - 08.2023
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
- Operate as Pencil, organized and managed both table game Dealers and Supervisors.
- Implemented and managed a suite of Excel-based tools, including day-to-day organizers and casino asset calculators, optimizing operational efficiency at the casino.
Military Police Officer
US Army
01.2009 - 01.2014
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
Education
Associate of Applied Science - Computer Programming, Data Analytics
Metropolitan Community College
Omaha, NE05.2025
High School Diploma -
Thomas Jefferson High School
Council Bluffs, IA05.2008
Skills
- Leadership Skills
- Critical Thinking
- Personnel and Time Management Skills
- Technology and Equipment
- Excellent Customer Service Skills
Accomplishments
- Army Achievement Medal (2011): Recognized for exemplary service during a tour in Afghanistan.
- Army Accommodation Medal (2012): Acknowledged for outstanding contributions while serving on a Presidential Security Detail.
- Harrah's Casino Honor Roll (2021): Quarterly recipient for demonstrating hard work and dedication during the challenging period of Covid Recovery.
Hobbies
- Disc Golf
- Kayaking
- Online Gaming
- Cycling
- Group Events/Activities
Timeline
Table Games Supervisor
Harrah's Casino
07.2014 - 08.2023
Military Police Officer
US Army
01.2009 - 01.2014
Associate of Applied Science - Computer Programming, Data Analytics
Metropolitan Community College
High School Diploma -
Thomas Jefferson High School