Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Wigginton

Deming,NM

Summary

Accomplished professional with a proven track record at Walmart, enhancing customer satisfaction through meticulous order accuracy and effective complaint resolution. Expert in customer engagement and maintaining a professional work environment, I bring over 10 years of safe commercial driving experience. Skilled in inventory management and team leadership, I excel in optimizing operational efficiency and fostering professional growth among team members.

Overview

19
19
years of professional experience

Work History

Online Grocery Associate

Walmart
05.2022 - 05.2024
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.

Department Manager

Walmart
05.2019 - 05.2022
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Meat Cutter/Wrapper

Frys Super Market
02.2013 - 11.2018
  • Cut meats to customer specifications and answered questions about specialty products.
  • Followed all food safety regulations to maintain a safe work environment for both employees and customers.
  • Maintained a clean and organized workspace for maximum productivity and safety.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.

Carpet Technician

Arizona Carpet Care
07.2009 - 01.2013
  • Removed existing flooring materials and prepared area for installation of new products.
  • Laid or repaired tile to meet small-scale and large-scale project requirements.
  • Operated hand and power tools such as Stretcher, Kicker and Wand.
  • Instructed customers, building managers, and custodians on flooring maintenance and care procedures.

Crew Chief

Stanley Steemer International
10.2005 - 08.2009
  • Managed team according to company standards and compliance requirements.
  • Organized daily assignments for crew members, ensuring efficient use of time and resources.
  • Trained all team members on key roles to maintain flexibility.
  • Mentored junior crew members, fostering a supportive work environment and promoting professional growth.

Education

GED -

Rio Salado College
Sun City, AZ

Skills

  • Customer Engagement
  • Flexible scheduling
  • Order Accuracy
  • Complaint resolution
  • 10 years of commercial driving experience without any accidents or violations

Timeline

Online Grocery Associate

Walmart
05.2022 - 05.2024

Department Manager

Walmart
05.2019 - 05.2022

Meat Cutter/Wrapper

Frys Super Market
02.2013 - 11.2018

Carpet Technician

Arizona Carpet Care
07.2009 - 01.2013

Crew Chief

Stanley Steemer International
10.2005 - 08.2009

GED -

Rio Salado College
Kevin Wigginton