Kevin Williams
Orlando Fl,FL
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
10
10
years of professional experience
Work History
Store Manger/district Support
CVS
Florida City, FL
09.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Senior District Leader
McDonald’s
Philadelphia, PA
09.2016 - 09.2021
- Built and led cohesive, high-performance teams focused on maximizing quality, service and revenue.
- Oversaw development of managers and sales strategies to maximize profits.
- Reviewed financial documentation, reports and forecasts to make accurate and proactive operations decisions.
- Visited every district location on regular schedule while also conducting surprise inspections for quality and cleanliness.
- Supervised Number locations to enforce high-quality standards of operation.
- Coordinated with other district managers to actualize performance improvement strategies.
- Built positive and productive relationships with store and field leadership.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
Education
Bachelors Degree - Business, Administration
Temple University
Philadelphia, PA01.2022
Skills
- Work Planning and Prioritization
- Customer Service
- Vendor Management
- Organizational Structuring
- Process Development and Streamlining
- Employee Terminations
- Safety and Security Enforcement
- Desktops, Laptops and Mobile Devices
- Profit and Loss
- Policy Development and Enforcement
- Store Opening and Closing Procedures
Timeline
Store Manger/district Support
CVS
09.2022 - Current
Senior District Leader
McDonald’s
09.2016 - 09.2021
Bachelors Degree - Business, Administration
Temple University