Kevin Young

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Consulted with customers to assess needs and propose optimal solutions.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
• Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
• Developed business plan, processes and procedures to provide superior Product or Service to customers.
• Implemented effective financial management practices, improving cash flow and profitability.

Initiated the sale process for previously leased properties.

• Monitored rent collections and resolved tenant disputes quickly and effectively.
• Improved tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
• Coordinated move-in/move-out processes for various units smoothly while minimizing disruptions to neighboring tenants.
• Developed efficient systems for tracking property expenses, enabling accurate budgeting and financial reporting.
• Conducted comprehensive background checks on prospective tenants to ensure responsible occupancy and minimize risk.
• Maintained organized records of all tenant interactions, maintenance requests, and lease agreements for easy reference and efficient management.
• Ordered and monitored regular maintenance and necessary repairs on location to protect residents, belongings and building.
• Enhanced property appearance by overseeing regular maintenance tasks, landscaping projects, and interior renovations.
• Reduced vacancy and unit turnover rates through carefully developed marketing and leasing efforts.
• Managed showings, rental paperwork and collections for Type properties.
• Maximized property revenue through strategic rent pricing, negotiating lease terms, and managing vacancies.
• Monitored market trends in order to adjust rental rates accordingly, ensuring competitiveness within the local real estate market.
• Managed timely rent collections, minimizing delinquencies and maintaining consistent cash flow for the properties.
• Implemented energy-efficient upgrades throughout properties, resulting in reduced utility expenses for both tenants and management.
• Facilitated conflict resolution among tenants to maintain a positive living environment for all occupants.
• Increased tenant retention rates by consistently providing exceptional customer service and fostering a sense of community within the properties.

Ran a wholesale hand blown glass business

• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Consulted with customers to assess needs and propose optimal solutions.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

•Ran my own business selling sunglasses at the Florence OR weekend market.

• Implemented marketing strategies to increase brand awareness and attract new customers.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

I was a car salesman and also bought my own cars at auto auctions. I detailed them , did necessary repairs, resold them at a profit.

I also did self financing so people could get into a vehicle without good credit.

•I have bought and sold vehicles including, Lamborghini, Ferrari, Rolls Royce, Porsche, Mercedes - Benz, BMW, Range Rover as well as most other foreign cars like Honda or Toyota. I have bought and sold many classic American muscle cars. Corvettes, Camaros, Le Mans, Mustangs and many more. I also restored old pickup trucks.

• Sold Dynafoam multi purpose cleaner that my father invented
• Traveled to Germany, Denmark, Sweden and Canada to train employees how to sell the cleaner.
• Traveled throughout the USA selling the cleaner at flea markets, boat shows, home shows, pet shows.
• Developed strong client relationships through consistent communication and exceptional customer service.
• Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
• Increased sales by offering advice on purchases and promoting additional products.
• Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Attended monthly sales meetings and quarterly sales trainings.
• Trained new employees on customer service, money handling and organizing strategies.