Kevin Zappa
1022 Salem Blvd
Summary
Dynamic professional with a proven track record at Acme Markets, Inc., excelling in dairy department management. Skilled in time management and heavy lifting, I enhanced customer satisfaction through effective merchandising and compliance with food safety regulations. My leadership fostered a productive team environment, driving sales and ensuring optimal inventory levels.
Results-oriented retail worker prepared for this role with comprehensive knowledge of stock management and inventory control. Displays strong focus on maintaining organized and accessible product displays. Demonstrates reliability and adaptability, ensuring seamless team collaboration and customer service.
Overview
43
43
years of professional experience
Work History
Grocery Stocker
Shoprite Supermarkets
07.1998 - Current
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Answered customer questions and provided detailed product information.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Facilitated timely product rotation, ensuring freshness and minimizing waste.
- Checked aisles for spills to complete quick clean-up.
Dairy Department Manager
Acme Markets, Inc
01.1982 - 06.1998
- Enhanced customer satisfaction by ensuring a well-stocked and organized dairy department.
- Trained new employees on dairy department procedures, resulting in increased productivity and efficiency.
- Conducted regular audits of department operations, identifying areas for improvement and implementing necessary changes.
- Ensured compliance with local, state, and federal food safety regulations, maintaining a clean and safe working environment at all times.
- Utilized advanced forecasting methods to accurately predict future sales trends, optimizing inventory planning as needed.
- Coordinated with suppliers to ensure timely deliveries and maintain appropriate stock levels.
- Provided exceptional customer service while addressing inquiries regarding product selection and availability in the dairy section.
- Implemented effective merchandising strategies to increase sales and profitability of the dairy department.
- Collaborated with store management to develop promotional strategies for driving dairy sales.
Education
High School Diploma -
Newton High School
44 Ryerson Avenue, Newton , N.J.Skills
- Time management
- Heavy lifting
- Cleaning and sanitizing
- Workplace safety
Timeline
Grocery Stocker
Shoprite Supermarkets
07.1998 - Current
Dairy Department Manager
Acme Markets, Inc
01.1982 - 06.1998
High School Diploma -
Newton High School
Similar Profiles
Valentino MiftariValentino Miftari
Bakery Clerk at ShopRite SupermarketsBakery Clerk at ShopRite Supermarkets
Mark MunizMark Muniz
Department Manager at ShopRite SupermarketsDepartment Manager at ShopRite Supermarkets
Amanda DavisAmanda Davis
Customer Service Manager at Shoprite SupermarketsCustomer Service Manager at Shoprite Supermarkets
Stephen LauStephen Lau
Assistant Store Director at Shoprite SupermarketsAssistant Store Director at Shoprite Supermarkets
Alex CloutierAlex Cloutier
Certified Nursing Assistant at St. Joseph HospitalCertified Nursing Assistant at St. Joseph Hospital