Kevin Zematis
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
34
34
years of professional experience
Work History
Accounts Receivable/Payables/Conflicts Coordinator
BFKN, LLP
Chicago, IL
09.1988 - 01.2023
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Kept high average of performance evaluations.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Processed incoming payments in accordance with established financial policies.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Resolved valid or authorized deductions by entering adjusting entries.
- Verified discrepancies and resolved clients' billing issues
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Prepared bills receivable, invoices, and bank deposits.
Education
Mitchell High School, Mitchell Nebraska
Student Honor SocietySkills
- Accounts Payable and Accounts Receivable
- Cash Deposits and Receipts
- Corrective Actions
- Billing and Collections
- Effective Communication Skills
- Customer Interaction
- Inquiry Requests
- Customer Inquiries
- Invoice Statements
- Collection Calls
- Statement Preparation
- General Office Functions
Timeline
Accounts Receivable/Payables/Conflicts Coordinator
BFKN, LLP
09.1988 - 01.2023
Mitchell High School, Mitchell Nebraska