Kevin Alexander Menendez Garcia
Louisville,KY
Summary
Results-driven Customer Returns Processor at Amazon with expertise in return authorization and complaint handling. Successfully streamlined return processes, enhancing customer satisfaction while adhering to safety protocols. Proven ability to manage shipping and receiving operations efficiently, ensuring timely distribution of merchandise and minimizing warehouse incidents.
Overview
2
2
years of professional experience
Work History
Customer Returns Processor
Amazon
Louisville,
07.2023 - Current
- Unloaded, inspected, and stored damaged and returned products.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
Education
High School Diploma -
Cuba
06-2021
Skills
- Return authorization
- Complaint handling
- Workplace safety
- Shipping and receiving
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Customer Returns Processor
Amazon
07.2023 - Current
High School Diploma -
Cuba