Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevin Cuesta

Staten Island,NY

Summary

Experienced Duty Manager proficient in solving diverse issues. Proficient in [Type] business needs and focused on improving customer relations, team productivity and service quality. Demonstrated track record of success over [Number] years in [Field].

Overview

6
6
years of professional experience

Work History

Manager on Duty

Best Buy
Staten Island, New York
08.2019 - Current
  • Monitored staff performance and provided feedback to ensure quality customer service.
  • Ensured compliance with safety regulations, company policies, and procedures.
  • Resolved customer complaints in a professional manner.
  • Reviewed daily sales reports to identify areas of improvement.
  • Conducted regular team meetings to discuss operational issues.
  • Analyzed data from customer surveys and implemented changes accordingly.
  • Provided guidance and support to team members when needed.
  • Investigated incidents reported by customers or staff members.
  • Promoted products and services offered by the company through various media channels.

Retail Sales Associate

Hot Topic
Staten Island, NY
01.2018 - 06.2019
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Stocked shelves with merchandise according to company standards.
  • Tracked inventory levels throughout the day and restocked items as needed.

Education

High School Diploma -

Totenville HighSchool
Staten Island
06-2017

Bachelor of Science - Computer Graphics

SUNY Potsdam
Potsdam, NY

Skills

  • Policy Enforcement
  • Technical knowledge
  • Scheduling proficiency
  • Employee engagement
  • Sales and Marketing
  • Staff Training and Development

Languages

Spanish
Professional

Timeline

Manager on Duty

Best Buy
08.2019 - Current

Retail Sales Associate

Hot Topic
01.2018 - 06.2019

High School Diploma -

Totenville HighSchool

Bachelor of Science - Computer Graphics

SUNY Potsdam

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Kevin Cuesta