Kevin Curling
La Verne,CA
Summary
Customer-oriented General Manager with 8 years of experience focused on increasing sales through great customer service and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
13
13
years of professional experience
Work History
General Manager
Planet Fitness
03.2015 - Current
- Managed budget implementations, employee reviews, training, schedules, Hiring, promotions, disciplinary actions up to termination.
- Monitored financial performance, stayed with in operating budget and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Trained new employees on proper protocols and customer service standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Inventory Specialist
Walmart
02.2011 - 09.2014
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored and adjusted inventory levels to meet customer needs and demands.
Education
No Degree - Information Technology
Google / Coursera
Online11.2023
High School Diploma -
HS High Scool
Ivor, VA11.2006
Skills
- Project Management
- Employee Scheduling
- Expense Control
- Quality Management
- Customer Retention
- Workflow Planning
- Advertising and Marketing
- Staff Supervision
- Customer Relationship Management
- Operations Oversight
- Employee Development
- Effective Leader
- Verbal and Written Communication
Timeline
General Manager
Planet Fitness
03.2015 - Current
Inventory Specialist
Walmart
02.2011 - 09.2014
No Degree - Information Technology
Google / Coursera
High School Diploma -
HS High Scool
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