Kevin Curling
La Verne,CA
Summary
Customer-oriented General Manager with 8 years of experience focused on increasing sales through great customer service and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
13
13
years of professional experience
Work History
General Manager
Planet Fitness
Pasadena, CA
03.2015 - Current
- Managed budget implementations, employee reviews, training, schedules, Hiring, promotions, disciplinary actions up to termination.
- Monitored financial performance, stayed with in operating budget and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Trained new employees on proper protocols and customer service standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Inventory Specialist
Walmart
City Of Industry, CA
02.2011 - 09.2014
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored and adjusted inventory levels to meet customer needs and demands.
Education
No Degree - Information Technology
Google / Coursera
Online11.2023
High School Diploma -
HS High Scool
Ivor, VA11.2006
Skills
- Project Management
- Employee Scheduling
- Expense Control
- Quality Management
- Customer Retention
- Workflow Planning
- Advertising and Marketing
- Staff Supervision
- Customer Relationship Management
- Operations Oversight
- Employee Development
- Effective Leader
- Verbal and Written Communication
Timeline
General Manager
Planet Fitness
03.2015 - Current
Inventory Specialist
Walmart
02.2011 - 09.2014
No Degree - Information Technology
Google / Coursera
High School Diploma -
HS High Scool