Detail-oriented professional with experience in quality control and transportation. Skilled in process optimization and safety compliance, enhancing operational efficiency and customer satisfaction. Strong communicator and problem solver, adept at team collaboration and adapting to challenges. Committed to supporting organizational goals and driving innovative solutions in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Van Driver
WRTA
Worcester, Massachusetts
06.2026 - Current
Operated transit van to transport passengers safely and efficiently.
Assisted passengers with boarding, ensuring comfort and accessibility needs.
Conducted pre-trip inspections to maintain vehicle safety and performance.
Coordinated schedules with dispatch to optimize route efficiency.
Communicated with passengers regarding delays and service updates.
Maintained accurate records of trips, including mileage and passenger counts.
Adhered to traffic regulations and safety protocols during all drives.
Collaborated with team members to address passenger concerns promptly.
Inspected vehicle before each trip to ensure it was roadworthy and properly loaded.
Navigated and planned each route with up-to-date GPS support, accounting for weather or construction delays to prevent costly and avoidable delays.
Provided excellent customer service by assisting customers with their orders upon delivery.
Observed speed limits at all times while driving the van safely within legal requirements.
Process Assistant/Quality Control/Assembler
Valmet Flow Contral
Shrewsbury, Massachusetts
03.2023 - 05.2026
Managed document flow and maintained accurate records for process improvements.
Coordinated team meetings to discuss workflow efficiency and project updates.
Developed process documentation to ensure compliance with industry standards.
Identified areas for improvement and recommended solutions to optimize processes.
Provided support to team members in resolving process-related issues.
Analyzed data from multiple sources to identify opportunities for improvement.
Responded to advanced issues with professional and a relationship-focused approach.
Collaborated with production teams to resolve quality issues.
Identified defects and inconsistencies in production processes.
Utilized inspection tools to assess product integrity and performance.
Maintained accurate records of inspection results and findings.
Followed safety protocols to ensure a secure working environment.
Assisted in implementing quality control procedures and standards.
Provided feedback to improve manufacturing processes and product quality.
Documented inspection results by completing reports and logs and summarizing and entering data into a quality database.
Monitored production processes to ensure quality standards were met and documented results of inspections.
Trained new employees on proper use of test equipment and inspection techniques.
Verified accuracy of product labels, including expiration dates and lot numbers.
Communicated effectively with management regarding progress toward meeting quality objectives.
Consulted with engineers to resolve quality, production, and efficiency problems.
Identified areas for improvement in existing processes, procedures, and equipment.
Ensured that all products met customer requirements prior to shipment.
Notified supervisors or other relevant personnel of test or production issues.
Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels.
Repaired malfunctions, reassembled items, and performed final tests.
Read blueprints and manuals to determine test procedures or adjustment methods.
Positioned components, parts or materials for testing.
Checked software programs for usability, functionality, and design issues.
Administered competency tests to determine if engineers or operators are qualified to use equipment.
Inspected and tested valves to ensure proper functionality and safety compliance.
Assisted in troubleshooting valve issues using diagnostic tools and equipment.
Maintained accurate records of valve maintenance and repair activities.
Collaborated with engineering teams to implement design improvements for valves.
Conducted routine preventive maintenance on various types of valves and actuators.
Repaired defective valves, including replacing seals, gaskets, springs, and other components.
Installed new valves in piping systems according to drawings provided by engineers or customers.
Assessed air pressure flowing into regulators to determine functioning of valves and pistons.
Operated forklifts safely to move materials within the warehouse.
Furniture Assembler/Home Remodeler
VMordern Furniture
Worcester, Massachusetts
09.2022 - 02.2023
Assembled furniture pieces according to manufacturer specifications and design plans.
Assembled furniture using hand tools such as screwdrivers, hammers, wrenches, and pliers.
Utilized hand tools and power tools for efficient furniture assembly.
Conducted inspections of finished products to ensure quality and compliance with safety standards.
Collaborated with team members to enhance efficiency of assembly processes.
Operated power tools, including drills and electric saws, for precise cutting of materials.
Followed blueprint plans to determine the best methods of assembling structures.
Read blueprints and diagrams to determine the specific pieces of furniture that need to be assembled.
Maintained a clean and safe work environment throughout construction.
Painted interior walls using quality paints from reputable manufacturers.
Installed drywall, framing, insulation, cabinetry, countertops and trim.
Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
Performed demolition of existing walls, floors, and ceilings to prepare for new construction.
Repaired damaged surfaces including drywall, plaster or other wall finishes.
Education
High School Diploma -
Burncoat High School
Worcester, MA
05-2019
Certification Of Completion - Journeyman Electrician I Prep-300 Hours
The Pederson School
Worcester, MA
07-2025
Certificate of Completion - Adults First Aid/CPR
American Red Cross
Worcester, MA
06-2026
Diploma - W.M.A.A
Miyama RYU JU JUTSU
Worcester, MA
11-2023
Lincese - 3A In-Service Training Hoisting
MA Hoisting License
Worcester, MA
04-2025
Skills
Defensive driving
Accident prevention
Safe driving practices
Traffic laws
MA Driver's license D
Team collaboration
Customer service
Attendance management
Written communication
Reporting and documentation
Process documentation
Blueprint reading
Problem identification
Problem-solving
Safety compliance
First aid and CPR
Google maps
Teamwork
Excellent communication
Strong communication skills
Technical documentation
Quality control
Blueprint reading
Power tool operation
Drywall hanging
Basic carpentry
Framing construction
Masonry work
Truck loading
Equipment maintenance
Data analysis
Spreadsheet creation
Copywriting and editing
Flexible scheduling
Excellent communication
Languages
English
Professional
Spanish
Professional
Timeline
Van Driver
WRTA
06.2026 - Current
Process Assistant/Quality Control/Assembler
Valmet Flow Contral
03.2023 - 05.2026
Furniture Assembler/Home Remodeler
VMordern Furniture
09.2022 - 02.2023
High School Diploma -
Burncoat High School
Certification Of Completion - Journeyman Electrician I Prep-300 Hours