Kevin Hampton
Hoover,AL
Summary
Exceptionally fast learner. Proven ability to assess problems and implement corrective action. Comfortable in fast-paced, high-stress environments requiring attention to detail and follow-up to ensure positive results. Demonstrated aptitude on organizing task, motivating personnel, increased efficiency and obtaining maximum results with limited resources.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
01.2020 - Current
- Delivered orders efficiently to ensure timely customer satisfaction.
- Operated GPS and routing software to optimize delivery routes.
- Maintained vehicle cleanliness and compliance with safety standards.
- Assisted in training new drivers on delivery protocols and best practices.
- Resolved customer inquiries and issues promptly during deliveries.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Teller
Wells Fargo
11.2018 - 01.2020
- Performed withdraws/deposits while delivering quality individualized customer service.
- Use conversations and questions to determine the department or specialist to better assistance customers in meeting their financial goals and needs.
- Created an environment of loyalty between tellers and customers through service and interactions.
- Prevented multiple attempts for fraudulent activity through attention to detail.
- Performed bank maintenance such as balancing teller drawers, vaults, service atm, as well as ship and receive cash shipments.
- Lead and help train new tellers guiding them to perform their duties in a way that is proficient and aligns with Wells Fargo's policy and procedures.
Administrative Assistant
U.S. Army
09.2014 - 12.2016
- Personally, selected by senior leaders to serve as the Administrative Assistant for the division.
- Successfully coordinate seven calendars and insure no conflicts arise and all personnel arrived at the designated locations and meetings.
- Coordinate briefings, missions, graduation dates, formal dinners and recreational events.
- Established and maintain inventory and catalog of all property within the division with serial numbers pricing at more than Three hundred thousand dollars.
- Participate in regular progress meetings with Senior Manager and Directors.
- Identify and manage risks, analyze issues and dependencies and coordinate resolutions.
- Screening and directing calls and visitors to the proper department.
- Organized all training events and organize it into power point presentation for quick data references of company performance.
- Coordinating, planning and supervising high profile ceremonies.
- Created detailed description of all duties and responsibilities in a Guidelines book to aid in smoothing the transition of future employees.
- Ensured all weekly reports are completed and submitted at least one business day before their due date.
- Proficient in Microsoft word, power-point, Excel, Publisher and Outlook.
- Flawlessly and single handedly managed the company's Facebook page updating more than twenty-one hundred followers an all upcoming events and answering any questions they may have tripling the page's growth since assuming responsibility.
- Fort Leonard Wood, MO
Heavy Equipment Operator
U.S. Army
01.2013 - 09.2014
- Constructed over fifteen miles of roads to aid in transportation of training equipment.
- Restored several fields of one hundred yards to adequate condition to resume training.
- Maintained and operated all equipment associated with the Army's standard operating procedures guaranteeing the safety and security of all personnel within the unit.
- Constructed a one mile air field in Fort Riley, Kansas resulting in an increase in efficiency importation of supplies.
- Supervised a team of six soldiers for a year with no safety violations or injuries.
- Performed monthly evaluations for all subordinates to improve personal and professional growth.
- Fort Leonard Wood, MO
Education
Associate - Psychology
Jeff State
Birmingham, AL12.2019
Skills
- Banking
- Microsoft Windows
- Microsoft Publisher
- Customer Service
- Customer Relationship Management
Military Service
United States Army, E-4
Certification
Introduction to Digital Arts Certification
Vancouver Animation School
Credential's of Ministry
Universal Life Church
Certificate of License Ministry
True Love Church
Timeline
Delivery Driver
DoorDash
01.2020 - Current
Teller
Wells Fargo
11.2018 - 01.2020
Administrative Assistant
U.S. Army
09.2014 - 12.2016
Heavy Equipment Operator
U.S. Army
01.2013 - 09.2014
Associate - Psychology
Jeff State