Kevinique Murphy
Laplace,Louisiana
Summary
Results-driven with experience as a Claims Adjuster at Progressive, skilled in claims investigation and problem solving. Proven ability to analyze data, communicate effectively, and ensuring compliance.
Overview
7
7
years of professional experience
Work History
Multi Product Agent
Progressive
09.2025 - Current
- Utilized CRM software for managing client interactions and maintaining accurate records.
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
Claims Adjuster
Progressive
Mayfield Heights, OH
06.2024 - 09.2025
- Analyzed claims data to determine coverage and liability.
- Communicated with policyholders to gather necessary information for claim processing.
- Reviewed documentation for accuracy and compliance with company policies.
Branch Ambassador
Capital One
Kenner, LA
11.2021 - 06.2024
- Analyzed transaction patterns to identify potential fraud risks and mitigate losses.
- Monitored alerts and escalated suspicious activities for further investigation and resolution.
- Conducted regular audits of accounts to ensure compliance with regulatory standards and internal policies.
Claims Specialists
Fedex
Saint Rose, LA
07.2019 - 08.2021
- Operated package sorting machinery to ensure efficient processing of claims and audits
- Maintained cleanliness and organization in work areas to promote operational efficiency.
- Assisted team members in meeting daily goals through effective communication and collaboration.
Education
High School Diploma - Business Administration
East St. John High School
Laplace, LA05.2018
Skills
- Claims investigation
- Problem solving
- Critical thinking
- Fast learner
- Highly dependable
- Effective listening
Additional Information
Active claims adjuster license
Timeline
Multi Product Agent
Progressive
09.2025 - Current
Claims Adjuster
Progressive
06.2024 - 09.2025
Branch Ambassador
Capital One
11.2021 - 06.2024
Claims Specialists
Fedex
07.2019 - 08.2021
High School Diploma - Business Administration
East St. John High School