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Kevin R Fraley
Orlando,FL
Work Preference
Summary
Proficient in front desk operations, delivering exceptional customer service while managing appointment scheduling and record management. Committed to a positive environment and enhancing office workflow through communication and teamwork. Receptive to new concepts and capable of adjusting to any training and environment.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Office Assistant
Partners Family Medicine Practice & Recovery Center
Pace, FL
11.2022 - 04.2026
- Managed front desk operations and greeted patients with professionalism.
- Coordinated appointment scheduling and maintained calendar, optimizing staff availability.
- Managed patient scheduling and appointment confirmations for optimal clinic flow.
- Assisted in handling incoming calls and directed them to appropriate personnel.
- Managed incoming calls and directed them to the appropriate personnel.
- Organized and maintained office supplies inventory to ensure uninterrupted operations.
- Supported administrative tasks by filing documents and maintaining records.
- Collaborated with team members to improve front office workflow processes.
- Ensured a clean and welcoming reception area for all visitors and clients.
- Processed payments from customers using cash, credit cards or checks.
- Maintained a clean front office environment including lobby area.
Education
High School Diploma -
Pace High School
Milton, FL03-2026
Associate of Science - Diagnostic Medical Sonography
Valencia College
Orlando, FL 08.2026 - Current
Skills
- Customer service
- Office administration
- Appointment scheduling
- Record management
- Team collaboration
- Communication skills
- Inventory control
- Customer relationship management
- Maintenance
- Efficient cleaning
- Front desk operations
- Inventory management
Languages
Spanish
Native/ Bilingual
Portuguese
Limited
Timeline
Associate of Science - Diagnostic Medical Sonography
Valencia College
08.2026 - Current
Office Assistant
Partners Family Medicine Practice & Recovery Center
11.2022 - 04.2026
High School Diploma -
Pace High School