Kevon Wade
Summary
Dynamic professional with a proven track record in customer service and support, honed at FreedomPark Valet Parking and other esteemed companies. Excels in efficient work ethic and strong communication skills, enhancing customer satisfaction and operational efficiency. Expert in team collaboration and multitasking, consistently achieving and surpassing employer expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Valet
FreedomPark Valet Parking
06.2023 - Current
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Answered guest's questions about property amenities and services.
Security Officer
Iidon Security Associates
06.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Food Service Worker
La Madeline
01.2023 - 04.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Store Manager
Risk Takers Clothing
06.2020 - 01.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Stocker/Package Clerk
Fiesta Mart LLC
06.2017 - 06.2019
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Education
No Degree - Business Management
Southern University And A&M College
Baton Rouge, LAHigh School Diploma -
Yvonne A Ewell Townview Center
1201 E 8th St Dallas,TX 7520306-2019
Skills
- Customer service and support
- Customer Communication
- Efficient work ethic
- Patience and composure
- Team Collaboration
- Reliability and punctuality
- Clean Driving Record
- Valid Driver's License
- Physical Fitness
- Flexible Schedule
- Ability to Follow Directions
- Guest Assistance
- Customer Service
- Loading and unloading
- Parking Expertise
- Standard Vehicle Operation
- Time Management
- Team player mentality
- Multitasking and Organization
- Professional Appearance
- Strong Communication Skills
Certification
- Security Officer Certification (SOC) - National Association of Safety Professionals.
- First Aid, CPR, and AED Instructor Certification - American Red Cross
- level 2 security licensed
- licensed to carry
Timeline
Valet
FreedomPark Valet Parking
06.2023 - Current
Security Officer
Iidon Security Associates
06.2023 - Current
Food Service Worker
La Madeline
01.2023 - 04.2023
Store Manager
Risk Takers Clothing
06.2020 - 01.2023
Stocker/Package Clerk
Fiesta Mart LLC
06.2017 - 06.2019
No Degree - Business Management
Southern University And A&M College
High School Diploma -
Yvonne A Ewell Townview Center
Similar Profiles
Anthony PearlAnthony Pearl
Quality Assurance Specialist at FreedomPark Valet ParkingQuality Assurance Specialist at FreedomPark Valet Parking
Leilah MorenoLeilah Moreno
Customer Service Representative at FreedomPark Valet ParkingCustomer Service Representative at FreedomPark Valet Parking
Ernest TsokaErnest Tsoka
Quality Control Cordinator at FreedomPark Valet ParkingQuality Control Cordinator at FreedomPark Valet Parking
Miaonaye RoseMiaonaye Rose
Valet at LAZ ParkingValet at LAZ Parking
Antony Ortega AbreuAntony Ortega Abreu
Valet at Check ValetValet at Check Valet