Kevon Wallerson

Hours per week: 40

Duties:

• Authenticate patient identification to ensure it matches insurance or credit cards.
• Identify and resolve billing discrepancies to maintain system accuracy.
• Work effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
• Generate and submit invoices based upon established accounts receivable schedules and terms.
• Contact clients with past due accounts to formulate payment plans and discuss restructuring options.
• Used data entry skills to accurately document and input statements.
• Monitored accounts to verify compliance with payment terms and schedules
• Follow State regulations guidelines to protect patient information
• Post Payments

Hours per week: 25

Duties:

• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing