Kevyia Lee
Arlington
Summary
Dedicated professional with a strong background in customer service. Known for professionalism effective with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Primrose Schools
Bedford
02.2025 - Current
- Managed daily kitchen operations, ensuring compliance with food safety and cleanliness standards.
- Monitored meal preparation and food handling practices to uphold safety standards.
- Supervised kitchen staff, providing training and support to enhance service efficiency.
- Implemented food preparation procedures, reducing waste and enhancing kitchen efficiency.
- Ordered inventory and maintained stock levels, supporting uninterrupted kitchen operations.
- Developed menus alongside nutritionists to align with dietary guidelines.
- Facilitated communication between kitchen staff and management, fostering a collaborative work environment.
- Conducted regular inspections of equipment to identify repair or replacement needs.
Hostess
Texas Health HEB Hospital
Bedford
11.2023 - 02.2025
- Greeted patients and visitors warmly upon arrival at Texas Health HEB Hospital.
- Assisted guests with menu selections and addressed dietary inquiries effectively.
- Coordinated with kitchen staff to deliver timely food service for guests, ensuring satisfaction.
- Resolved guest concerns to enhance overall dining experiences and maintain positive relationships.
- Trained new host staff on procedures and customer service standards to uphold service excellence.
Caregiver/Personal Assistant
Sevita
Carbondale
03.2021 - 07.2023
- Assisted individuals with traumatic brain injuries in daily activities, ensuring comfort and dignity through personalized care in cleaning, cooking, bathing, and dressing.
- Assisted individuals with daily living activities and personal care needs.
- Developed and maintained positive relationships with clients and their families.
- Communicated effectively with healthcare professionals regarding client care plans.
Overnight stocker
WholeFoods Market
Chicago
02.2018 - 12.2018
- Reset merchandise throughout assigned sections to enhance visual appeal and organization of racks and shelves.
- Prepared products for sales floor by tagging items and restocking shelves for optimal presentation.
- Unboxed products and arranged them on shelves according to layout guidelines for improved customer accessibility.
Cashier
Walmart, Dekalb
DeKalb
05.2017 - 01.2018
- Drive sales and add-on purchases by promoting specific items options to customers.
- Guided customers to specific products by answering questions and providing tailored advice.
- Worked with front-end team to enhance customer experience in locating products.
Assistant Helper
ASTEP AHEAD ACADEMY
Chicago
05.2016 - 10.2016
- Supervised children during after-school hours, ensuring safety and a positive environment until parents arrived.
- Aided children in boarding and disembarking from the bus while guiding them to their classrooms for smooth transitions.
- Supported students with academic challenges and provided tailored tutoring to enhance understanding.
- Prepared meals for children and accompanied them on walks.
Education
High School diploma -
Thornton Township High school
Harvey, IL07-2016
Skills
- Team collaboration
- Customer service and support
- Communication skills
- Social skills
- Time management
- Problem resolution
- Caregiving and patient care
- Cash handling and cashiering
- Cleaning and food safety compliance
- Inventory management
- Equipment maintenance
- Attention to detail
- Supply ordering and kitchen coordination
Certification
CPR Certification
Personal Information
Authorized To Work: US
Timeline
Kitchen Manager
Primrose Schools
02.2025 - Current
Hostess
Texas Health HEB Hospital
11.2023 - 02.2025
Caregiver/Personal Assistant
Sevita
03.2021 - 07.2023
Overnight stocker
WholeFoods Market
02.2018 - 12.2018
Cashier
Walmart, Dekalb
05.2017 - 01.2018
Assistant Helper
ASTEP AHEAD ACADEMY
05.2016 - 10.2016
High School diploma -
Thornton Township High school