KEYANNA ACEVEDO
Charlotte,NC
Summary
Detail-oriented administrative and healthcare professional with expertise in military liaison operations, patient care, and electronic health records management. Proficient in maintaining accurate documentation and coordinating effectively with diverse stakeholders. Experienced in utilizing Gmail, Quarterdeck, Epic, and CWOW to ensure confidentiality and organizational excellence. Aiming to leverage these skills as an Intake Deputy with the United States District Court for the Western District of North Carolina.
Overview
4
4
years of professional experience
Work History
Military Liaison
Command Management Services
Charlotte, NC
07.2024 - Current
- Compiled daily operational reports by reviewing information from Gmail and entering relevant details into Quarterdeck to ensure accurate operational tracking.
- Coordinated communication among applicants, leadership, and offices to relay information and enhance efficiency of daily operations.
- Receive, review, and organize applicant paperwork, files, and supporting administrative documentation.
- Facilitated applicant lodging to provide a supportive environment during their stay, schedules, and transportation arrangements.
- Follow established military policies, administrative procedures, and documentation requirements.
- Oversaw multiple administrative tasks while organizing records and ensuring timely and accurate report preparation.
Medical Assistant
American Family Care
Charlotte, NC
09.2023 - 03.2024
- Registered patients, verified demographic information, scanned insurance cards, and obtained treatment consent signatures to ensure accurate patient records.
- Supported patient intake, rooming, vital-sign documentation, point-of-care testing, and clinical procedures as directed.
- Registered patients, verified demographic information, scanned insurance cards, and obtained required treatment consent signatures.
- Coordinated referrals, prior authorizations, and laboratory specimens, ensuring timely follow-up care documentation.
- Supported patient intake, rooming, vital-sign documentation, and point-of-care testing.
- Maintained clean, organized examination rooms and monitored clinical supplies to support efficient patient care.
Patient Care Technician
DaVita
Charlotte, NC
10.2022 - 09.2023
- Monitored and recorded patient vital signs at scheduled intervals and promptly reported concerning changes to RN.
- Documented pre-treatment, intra-treatment, and post-treatment information in electronic clinical records to ensure comprehensive patient care.
- Reviewed electronic flow sheets and fluid-balance information for accuracy, enhancing quality assurance efforts.
- Maintained confidentiality of patient information and adhered to HIPAA requirements, ensuring compliance with clinical documentation standards.
- Protected confidential patient information and followed HIPAA requirements and established clinical documentation procedures.
- Followed safety, infection-control, equipment-preparation, and treatment-station disinfection procedures.
Education
High School Diploma -
South Mecklenburg High School
Charlotte, NCSome College (No Degree) -
Central Piedmont Community College
Charlotte, NC 10.2025 -
Skills
- Administrative: Gmail, Operational tracking, Data management, Operational reporting, Digital documentation, Record verification, Records management, Applicant coordination, registration, Appointment coordination, Referral management
- Professional: Confidential handling, Policy adherence, communication, accuracy, organization, multitasking, customer service
- Operational reporting
- Administrative documentation
- Quarterdeck entry
- Healthcare systems: Epic, CWOW; EHR documentation
Timeline
Some College (No Degree) -
Central Piedmont Community College
10.2025 -
Military Liaison
Command Management Services
07.2024 - Current
Medical Assistant
American Family Care
09.2023 - 03.2024
Patient Care Technician
DaVita
10.2022 - 09.2023
High School Diploma -
South Mecklenburg High School