Open To Work
Key-A'ira Young
Crystal Springs,MS
Summary
Results-driven medical records retrieval specialist with expertise in quality project reviews and EMR systems. Demonstrates leadership in managing cross-training initiatives, ensuring compliance, and enhancing operational efficiency to support patient care.
Overview
8
8
years of professional experience
Work History
Medical Records Retrieval Specialist, Lead
Robert Half/Optum
Minneapolis, MN
12.2022 - 12.2025
- As lead Clinical Quality Analyst I was tasked with management and cross training for use of multiple EMR systems and varying projects such as but not limited to HEDIS, RISK, PACC, rateLIFT, EPIC and Cerner EMR systems training, cross-training and collaborations for various medical clinics and hospitals, obtaining EMR access for medical records retrieval and scheduling onsite.
- Retrieved medical records for quality project reviews, ensuring compliance with standards.
- Oversaw contractors, facilitating onboarding and EMR navigation to streamline processes.
- Completion of projects by specified deadlines.
- Worked remotely to manage tasks and communications effectively.
Unit Secretary
Bethany Medical Center
Greensboro, NC
07.2020 - 09.2020
- Coordinated patient appointments, ensuring accuracy in insurance verifications, referrals, data entry, and scheduling to enhance patient flow.
- Managed daily communication by directing incoming calls, faxes, and emails to appropriate personnel, facilitating efficient information exchange.
- Executed data entry, scanned and uploaded patient documents for review and referrals, and processed patient check-in and check-out transactions, maintaining accurate patient records.
Medical Administrative Assistant
Tempstaff-Baptist
Jackson, MS
10.2019 - 10.2019
- Managed patient scheduling and appointment confirmations effectively.
- Greeted customers and promptly directed patients to appointment personnel for efficient scheduling.
- Coordinated communication between patients and healthcare providers efficiently.
- Processed medical records and maintained patient confidentiality diligently.
- Provided optimal service while ensuring adherence to departmental policies and procedures.
Medical Assistant-Certified
Premier Pain Care/ Lab Partners
Jackson, MS
10.2017 - 04.2018
- Greeted patients, obtained vitals, charted information, scheduled appointments, and organized files while ensuring efficient patient flow and accurate documentation.
- Assisted providers with patient examinations and procedures in a fast-paced medical environment.
- Managed patient intake, including verifying insurance and updating medical records.
- Administered medications and injections as directed by healthcare professionals.
- Contacted customers to confirm satisfaction with services provided.
Education
Basic Life Support -
NationalCPRFoundation
Online03-2026
Medical Assistant -
Delta Technical College
Ridgeland, MS12-2017
Skills
- Medical records retrieval
- Intake charting
- Patient Scheduling
- Insurance verifications
- Referrals
- EMR/EHR systems
- Database Record Keeping
- Quality Assurance
- Project Coordination
- Salesforce
- Excel
- Access
- Microsoft Word
- TEAMS
- Outlook
- OneNote
- rateLIFT
- Direct Customer Service
- Issue Resolution
- Interdepartmental communication
- Medical report charting
- HEDIS
- EMR systems training
References
- Lakeisha Thompson, Clinical Quality Analyst, 601-212-5005
- Angela Crawford, LCSW, 769-226-3623
- Tamesha Young, CNA, 662-607-8031
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
RemoteHybridSalary Range
$55000/yr - $200000/yrTimeline
Medical Records Retrieval Specialist, Lead
Robert Half/Optum
12.2022 - 12.2025
Unit Secretary
Bethany Medical Center
07.2020 - 09.2020
Medical Administrative Assistant
Tempstaff-Baptist
10.2019 - 10.2019
Medical Assistant-Certified
Premier Pain Care/ Lab Partners
10.2017 - 04.2018
Basic Life Support -
NationalCPRFoundation
Medical Assistant -
Delta Technical College