Keyairah Henry

Co-managed daily business operations, administrative responsibilities, scheduling, and customer service.

Created and maintained spreadsheets to organize schedules, vehicle information, expenses, and business records.

Managed calendars, appointments, reservations, and changing customer needs.

Answered phone calls and responded to customer questions in a professional and timely manner.

Coordinated vehicle maintenance, inspections, repairs, and service schedules.

Maintained accurate records and followed up on important tasks, appointments, and deadlines.

Managed multiple priorities independently while maintaining organization and attention to detail.

Communicated with customers, vendors, and business partners to resolve issues and keep operations running efficiently.

Learned and followed business procedures, policies, and processes while adapting to changing situations.

Demonstrated strong problem-solving, organization, communication, and decision-making skills.

Promoted from Assistant Manager to General Manager while managing daily operations in a fast-paced environment.

Created employee schedules and coordinated staffing.

Trained, supervised, and supported employees while maintaining company standards.

Handled customer questions, concerns, and complaints professionally.

Managed inventory, food ordering, and supply needs.

Used computer systems for scheduling, email, communication, and administrative tasks.

Maintained accurate records and completed operational paperwork.

Prioritized multiple tasks while meeting deadlines and maintaining quality service.

Assisted with hiring, training, and team development.

Maintained an organized and efficient work environment.