Key'Airah Warren
Newark,Delaware
Summary
Versatile and dynamic, with a proven track record at previous employments.I excel in customer service and POS operations. Skilled in resolving customer concerns with a proactive approach, I significantly enhance shopping experiences. Expertise in sales promotions and product merchandising, my multitasking abilities and hardworking nature consistently drive positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
DOOR SALES REPRESENTATIVE
ICM Inc.
04.2023 - Current
- Ensured all safety protocols were followed during door-to-door sales activities
- Analyzed customer feedback to identify opportunities for improvement in products and services offered
- Identified areas of opportunity for expanding existing client base through research of target markets
- Developed strong relationships with customers to ensure repeat business by providing excellent customer service
- Conducted daily product demonstrations to potential customers, highlighting key features and benefits.
RESTAURANT TEAM MEMBER
Chiptole Mexcian Grill, US
02.2022 - 02.2023
- Demonstrated ability to work efficiently in a fast-paced environment, while providing excellent customer service
- Promoted loyalty programs and store cards
- Provided information to customers on products or services
- Encouraged sales through promotions and special offers to customers
- Engaged with customers while completing cash register transactions
- Put together online order pickups and loaded purchases in vehicles
- Maintained accurate register totals by carefully counting and securing cash.
SALES ASSOCIATE SPECIALIST
PINK, US
05.2021 - 08.2021
- Helped customers navigate store, complete sales and process returns
- Resolved customer concerns using strong communication and conflict management skills
- Located items for customers by checking sister stores and online options
- Assisted with receiving, pricing and merchandising
- Created great customer experiences through personalized sales support
- Performed daily inventory management activities, including stocking shelves and restocking merchandise.
Education
Utility Training Program
Del Tech
Newark, DE07.2024
Pima Medical Institute
University of Arizona
02.2023
HIGH SCHOOL DIPLOMA -
Christiana High School
08.2021
Skills
- Experienced sales professional comfortable adapting to new situations, company cultures, and work processes
- Skillful in promoting current sales, processing sales, and handling customer complaints
- Proficient in POS system operations paired with superior customer service and communication abilities
- Industrious Sales Associate with demonstrated skills in product merchandising and sales promotions
- Maintains good knowledge of products to offer best possible service
- Trained in POS and traditional register systems
- Meets challenging daily demands with excellent multitasking skills and hardworking approach
- Customer Support
- Problem-solving skills
- Goal-Oriented
References
References available upon request
Certification
- Occupational Safety & Health Administration (OSHA) 10-Hour Certification - OSHA.
- Basic Life Support (BLS) for Healthcare Providers - American Heart Association (AHA).
- Forklift Safety Certification
- Flagger Certification
Timeline
DOOR SALES REPRESENTATIVE
ICM Inc.
04.2023 - Current
RESTAURANT TEAM MEMBER
Chiptole Mexcian Grill, US
02.2022 - 02.2023
SALES ASSOCIATE SPECIALIST
PINK, US
05.2021 - 08.2021
Pima Medical Institute
University of Arizona
HIGH SCHOOL DIPLOMA -
Christiana High School
Utility Training Program
Del Tech