Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Keyana Herron

Maple Heights,OH

Summary

Compassionate Patient Care Nursing Assistant known for high productivity and efficiency in task completion. Possess specialized skills in patient mobility assistance, vital signs monitoring, and personal care tasks. Excel in communication, empathy, and teamwork to enhance patient comfort and support healthcare team objectives.

Overview

12
12
years of professional experience

Work History

Patient Service Representative

Cleveland Clinic
Garfield Heights, OH
07.2023 - 04.2024
  • Performed administrative duties such as filing, faxing, photocopying.
  • Sorted and distributed incoming mail daily.
  • Ensured all necessary paperwork was completed prior to patient visits.
  • Assisted with scheduling follow-up appointments according to provider availability.
  • Provided support with various tasks such as scheduling tests, ordering supplies.
  • Maintained a clean and organized reception area.
  • Verified insurance information, collected payments, and scheduled appointments.
  • Scanned documents into electronic health record system as needed.
  • Answered incoming calls in a professional manner.
  • Greeted patients upon arrival and directed them to the appropriate area.

State Tested Nursing Assistant

Anna Maria of Aurora
Aurora, OH
02.2019 - 05.2022
  • Followed infection control protocols while performing nursing assistant duties.
  • Answered call lights promptly to attend to patient needs.
  • Provided compassionate care to individuals in need of assistance.
  • Gave basic bedside care such as changing linens, providing fresh water and serving meals.
  • Assisted with ambulation of residents utilizing appropriate equipment such as walkers or canes when necessary.
  • Helped transfer patients from beds to wheelchairs or exam tables using proper body mechanics techniques.
  • Assisted patients with daily activities such as bathing, dressing, grooming and toileting.
  • Reported any changes in the patient's condition to the nurse supervisor or physician.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.

Patient Care Nursing Assistant

MetroHealth Medical Center
Cleveland, OH
03.2017 - 03.2018
  • Assisted patients with daily living activities, such as bathing, dressing, and grooming.
  • Assisted with ambulation devices such as walkers or canes when necessary.
  • Observed changes in patient conditions and reported any changes to nursing staff promptly.
  • Documented patient information in electronic medical records.
  • Answered call lights promptly and responded to requests for assistance from other healthcare team members.
  • Collected specimens for laboratory testing and analysis.
  • Monitored vital signs such as blood pressure, temperature and pulse rate.
  • Provided direct patient care, including bathing, dressing and feeding patients.
  • Assisted in the transfer of patients from bed to wheelchair or other equipment.
  • Recorded patient information in medical records accurately and completely.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Collected specimens from patients for laboratory testing purposes.

Patient Care Nursing Assistant

Cleveland Clinic Main Campus
Cleveland , OH
03.2012 - 03.2016
  • Transported patients between departments or outside facilities as needed.
  • Assisted patients with daily living activities, such as bathing, dressing, and grooming.
  • Assisted with ambulation devices such as walkers or canes when necessary.
  • Remove IVs and specimen collections.
  • EKGS/Holter monitor placement
  • Patient charting - Epic.
  • Wound dressing changes.
  • Vital signs.
  • Glucose testing.
  • Assisted with check-in and check-out of patients in an efficient manner, ensuring all necessary forms were completed accurately.
  • Provided support to clinical staff during exams by handing instruments or providing assistance with paperwork.
  • Ordered office supplies when needed while monitoring inventory levels at all times.

Education

Associate Nursing -

Cuyahoga Community College
01-2028

Graduated -

Cleveland Central Catholic High School
01.2011

Skills

  • Communication
  • Flexible
  • Microsoft experience
  • Epic/ Point of Care medical documentation
  • Organized
  • Multi-task
  • State Tested Nurse Assistant

Registry number- 401513220513

  • Vital signs monitoring
  • Personal Hygiene Assistance
  • Basic nursing care
  • Medical terminology knowledge
  • Clerical assistance
  • Catheter Care
  • Emergency Response
  • Specimen Collection
  • Wound Care
  • HIPAA Compliance
  • Feeding Assistance
  • Electronic Charting
  • Heavy Lifting
  • Direct Patient Care
  • Organizational Skills

References

Diane Cleary, Nurse Manager - Cleveland Clinic, CLEARLYD2@ccf.org, 216-444-4133

References

References available upon request.

Timeline

Patient Service Representative

Cleveland Clinic
07.2023 - 04.2024

State Tested Nursing Assistant

Anna Maria of Aurora
02.2019 - 05.2022

Patient Care Nursing Assistant

MetroHealth Medical Center
03.2017 - 03.2018

Patient Care Nursing Assistant

Cleveland Clinic Main Campus
03.2012 - 03.2016

Associate Nursing -

Cuyahoga Community College

Graduated -

Cleveland Central Catholic High School

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Keyana Herron