Keyani Alston
Washington,DC
Summary
Passionate barista with background in specialty coffee shops and fast-paced environments. Skilled in crafting traditional espresso beverages, latte art, and developing unique drink recipes to enhance customer satisfaction. Demonstrated ability to manage high-volume orders with precision and care, contributing to positive customer experiences and repeat business. Proven track record of maintaining cleanliness and organization within the workspace, ensuring efficient operation and compliance with health codes. Skilled barista with background in high-volume coffee shops. Possess strong knowledge of diverse coffee brewing methods and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Target - Starbucks
Washington, DC
03.2024 - 06.2024
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Barista
HMS Host Starbucks
Arlington, VA
11.2022 - 10.2023
- Adhered to health department regulations concerning sanitation standards.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Operated cash registers to process customer payments.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Retail Sale Associate
Forever 21
Washington, DC
08.2021 - 11.2022
- Assisted in training new employees on proper use of equipment and safety protocols.
- Offered suggestions for additional items that may be of interest to customers.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Assisted customers with finding the right product for their needs.
Education
High School Diploma -
Paul Public Charter School
Washington, DC08.2022
Early Childhood Education - Child Development Associate
Briya Public Charter School
Washington, DC08.2022
Skills
- Food Service
- Caregiving
- Barista experience
- Toddler Care
- Customer service
- Food Handling
- Coffee expertise
- Opening and closing duties
- Active listener
- Safe Food Handling Practices
- Team Leadership
- Excellent math skills
- Order Taking
- Speedy and efficient
- Solid problem solver
- Espresso machine operations
- Performance Improvement
- Sales expertise
- Cash Register Operation
- Exceptional customer service
Certification
- CPR- January /2024
- CDA- June /2024
Languages
English
Professional
References
References available upon request.
Timeline
Barista
Target - Starbucks
03.2024 - 06.2024
Barista
HMS Host Starbucks
11.2022 - 10.2023
Retail Sale Associate
Forever 21
08.2021 - 11.2022
High School Diploma -
Paul Public Charter School
Early Childhood Education - Child Development Associate
Briya Public Charter School
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