Keyanie Joseph
Oakland,USA
Summary
Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at and facilities. Keen to offer several years of experience and take on challenging new role.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Security Officer
Legion Logisitics
07.2024 - Current
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Provided friendly and professional assistance to employees, visitors and customers.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Leasing Consultant
Bell Partners
06.2021 - 07.2024
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
Front Desk Receptionist
East Bay Asian Local Development
10.2017 - 06.2021
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Greeted visitors to provide information and direct to appropriate personnel.
- Completed basic bookkeeping and document filing.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Managed multi-line telephone system, directing calls to appropriate departments.
Receptionist/Unarmed Security Officer
TNDC
01.2014 - 09.2018
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Monitored security cameras in the lobby area to ensure safety of employees and guests.
- Updated daily log book with information about visitors entering the premises.
- Assisted with special projects assigned by management when required.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered and directed incoming calls using multi-line telephone system.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Maintained high levels of alertness throughout shifts.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Monitored security cameras to identify and respond to suspicious activity.
Education
High School Diploma -
Skyline High School
Oakland, CA06-2007
Some College (No Degree) - Pharmacy Technician
Futuro
Oakland, CASkills
- Access Control
- Staff Management
- Threat Management
- Visitor tracking
- Premises patrol
- Electronic surveillance
- Dispatch
- Shift work experience
- Incident Reporting
- Superior customer service
Timeline
Security Officer
Legion Logisitics
07.2024 - Current
Leasing Consultant
Bell Partners
06.2021 - 07.2024
Front Desk Receptionist
East Bay Asian Local Development
10.2017 - 06.2021
Receptionist/Unarmed Security Officer
TNDC
01.2014 - 09.2018
High School Diploma -
Skyline High School
Some College (No Degree) - Pharmacy Technician
Futuro