KeYanna Luckett
Baytown,TX
Summary
Results-driven professional with a strong background in automotive service, recognized for attention to detail and effective problem-solving abilities. Proven track record of enhancing service outcomes and increasing client satisfaction. Demonstrates efficiency in hospitality skills, contributing to positive customer experiences. Committed to teamwork and organizational excellence, fostering a friendly and determined work environment.
Overview
9
9
years of professional experience
Work History
Service Technician
Valvoline Instant Oil
Jackson, Mississippi
01.2023 - 02.2025
- Executed oil changes and fluid checks on diverse vehicle types.
- Maintained organized and clean service bays and work areas.
- Assisted customers with informed service recommendations and product details.
- Collaborated with team members to enhance efficiency in completing service tasks.
- Adhered to safety protocols while managing hazardous materials and tools.
- Trained new technicians on standard operating procedures and best practices.
- Diagnosed vehicle issues, providing effective solutions for customer concerns.
- Communicated effectively with clients to ensure exceptional service and foster repeat business.
Production Line Assembly Worker
Nissan North America, Inc.
Canton, Mississippi
06.2019 - 01.2023
- Ensured compliance with safety protocols to maintain a secure work environment.
- Conducted inspections of finished products for quality assurance and adherence to compliance standards.
- Streamlined production processes through effective collaboration with team members.
- Operated assembly line equipment to facilitate efficient workflow.
- Trained new hires on assembly techniques and safety procedures, enhancing team competency.
- Maintained cleanliness and organization of work area daily to promote productivity.
- Reported equipment malfunctions promptly for timely maintenance and repairs.
- Utilized hand tools for precise product assembly tasks, ensuring minimal errors.
Security Guard
Allied Universal Security Services
Morton, Mississippi
03.2018 - 06.2019
- Monitored premises to ensure safety and security for all personnel.
- Conducted daily security patrols to identify and report suspicious activities.
- Maintained detailed logs of incidents for accurate record-keeping.
- Responded promptly to emergencies, ensuring swift resolution of incidents.
- Assisted in training new security staff on established procedures and protocols.
- Provided exemplary customer service to visitors and employees throughout facility.
- Observed surveillance cameras, reporting any suspicious activity to management.
- Investigated suspicious behavior, delivering clear findings for appropriate action.
Kitchen Staff Member
Buffalo Wild Wings
Ridgeland, Mississippi
10.2015 - 12.2017
- Prepared food items according to menu standards and safety guidelines.
- Maintained cleanliness of kitchen equipment and workstations throughout shifts.
- Assisted in inventory management by organizing and restocking supplies.
- Collaborated with team members to enhance kitchen operations during peak hours.
- Handled food orders accurately while effectively communicating with servers.
- Followed sanitation practices to ensure a safe cooking environment.
- Supported training of new kitchen staff on procedures and equipment usage.
- Cleaned and sanitized work surfaces, utensils, and equipment regularly.
Education
High School Diploma -
Leaked Central
Carthage, MS05-2014
Some College (No Degree) - Automotive Engineering
Universal Technical Institute
Houston, TXSkills
- Vehicle inspection
- Equipment maintenance
- Training new technicians
- Customer relationship management
- Parts ordering
- Attention to detail
- Engine diagnostics
- Team collaboration
- Safety compliance
- Problem solving
- Time management
- Testing and evaluation
- Adaptability
Timeline
Service Technician
Valvoline Instant Oil
01.2023 - 02.2025
Production Line Assembly Worker
Nissan North America, Inc.
06.2019 - 01.2023
Security Guard
Allied Universal Security Services
03.2018 - 06.2019
Kitchen Staff Member
Buffalo Wild Wings
10.2015 - 12.2017
High School Diploma -
Leaked Central
Some College (No Degree) - Automotive Engineering
Universal Technical Institute