Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Waitress Trainer
Huddle House
Hampton, SC
01.2022 - Current
Encouraged positive attitude among waiters towards customers by recognizing outstanding performances.
Reviewed servers' performance regularly by observing them interacting with customers during meal services.
Explained various techniques used in handling large groups of customers efficiently.
Conducted role play activities to illustrate appropriate behavior when dealing with difficult customers.
Assisted in developing strategies for improving the overall quality of food service delivered by wait staff members.
Provided constructive criticism to help servers improve their skills and increase efficiency levels.
Financial Aid Assistant
USC Salkehatchie
Allendale, SC
08.2022 - 04.2023
Provided support services to faculty advisors in administering scholarship programs.
Monitored changes in state and federal regulations concerning student loans and other forms of financial assistance.
Responded to inquiries from students regarding the status of their financial aid application or award package.
Analyzed student budgets to determine eligibility for need-based grants or scholarships based on income levels.
Provided counseling services to students on budgeting and debt management issues related to their financial aid awards.