Keyanna Wilson
Newark,NJ
Summary
Seasoned Payroll Specialist bringing 9 years of experience in accounting, customer service and operations management. Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and communication. Highly adept with key strengths in payroll administration functions and providing excellent customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Payroll Coordinator
United Airlines
02.2023 - Current
- Resolves payroll discrepancies quickly and successfully
- Verifies and submits timekeeping information for accurate and efficient payroll processing.
- Provides customer service to employees regarding payroll inquiries and issues
- Collaborates with management and union reps to resolve pay related issues
- Uses Employee Time & Attendance payroll system to process payroll for 4,000 employees
Administrative Assistant
American Airlines
08.2021 - 02.2023
- Processed payroll coding with Work Brain system for 2,200 employees
- Scanned and Reviewed aircraft evaluations for accuracy and signatures
- Maintained SIDA security badges for several departments
- Scheduled necessary training for employees
- Provided administrative support for Tech Ops team
Lead Sales Associate
United States Postal Service
02.2014 - 07.2021
- Provided administrative and technical guidance to over 10 employees, informing them of changes or clarifications in policies, procedures, operations and schedules in compliance with federal regulations
- Prepared local bank deposits and maintained accounting records of retail activities
- Certified Passport Acceptance Agent: prepared, verified and processed passport applications
- Provided oversight, direction and support to customers
- Processed payroll for employees through TACS system
- Maintained stamp and money order stock
Sales Associate
Macys Herald Square
10.2013 - 02.2014
- Performed duties in stock and merchandising
- Used product knowledge to assist customers in purchases
- Utilized customer service skills to complete sales.
Film Crew
American Multi-Cinema
11.2011 - 12.2013
- Utilized customer service skills to assist customers
- Prepared and sold concession food items
- Used POS system to make movie ticket, food and gift card sales.
Education
Bachelor of Arts - Business Administration
York College
05.2021
Associate of Science - Human Services
Borough of Manhattan Community College of The City University of New York
New York, NY05.2019
High School Diploma - Humanities
Midwood High School
06.2012
Skills
- Types 20 WPM
- Expertise in Microsoft Word, Excel, Outlook, Power Point
- Telephone Etiquette
- Company Policy Adherence
- Dependable and Adaptable
- Certified Work brain coding technician
- Certified Employee Time & Attendance coding technician
- Certified TACS coding technician
Certification
- Certified eTA Payroll Coding Technician
- Certified Work brain Payroll Coding Technician
- Authorized Signatory Officer
- Certified TACS Payroll Coding Technician
- Certified Passport Acceptance Agent
- Certified Bank Secrecy Act Govt Employee
- American Postal Workers Union Shop Steward
Timeline
Senior Payroll Coordinator
United Airlines
02.2023 - Current
Administrative Assistant
American Airlines
08.2021 - 02.2023
Lead Sales Associate
United States Postal Service
02.2014 - 07.2021
Sales Associate
Macys Herald Square
10.2013 - 02.2014
Film Crew
American Multi-Cinema
11.2011 - 12.2013
Bachelor of Arts - Business Administration
York College
Associate of Science - Human Services
Borough of Manhattan Community College of The City University of New York
High School Diploma - Humanities
Midwood High School
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