Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Keyantta Lane

Summary

Experienced and dependable human services and healthcare support professional with over 10 years of combined experience in direct care, transportation, and medical records management.Known for a strong work ethic, excellent organizational skills, and the ability to thrive in both patient-facing and technical environments. Passionate about making a meaningful impact across healthcare and community services.


Overview

18
18
years of professional experience
1
1
Certification

Work History

Direct Support Professional

ARC Broward
01.2013 - 12.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Delivered compassionate, one-on-one care to individuals with developmental and behavioral disabilities.
  • Supported daily living activities, hygiene, mobility, and personal development.

Transportation Specialist

ARC Broward
08.2011 - 01.2013
  • Provided safe and reliable transportation services for adults with disabilities between home and day programs.
  • Maintained strict adherence to safety policies, reporting procedures, and vehicle maintenance standards.
  • Built positive rapport with passengers, ensuring comfort and dignity throughout transport.
  • Managed route scheduling and time-sensitive transportation logistics with precision and professionalism.

Document Image Tech

Information On Demand
10.2006 - 06.2011
  • Prepped, scanned, and indexed medical records into the hospital's electronic health record (EHR) system in compliance with HIPAA regulations.
  • Performed daily chart retrieval rounds, visiting multiple nursing stations to collect patient discharge records.
  • Verified document quality and completeness before upload to ensure accurate and accessible patient records.
  • Maintained a high level of confidentiality and attention to detail in all record-handling tasks.
  • Collaborated with nursing staff and Health Information Management (HIM) teams to ensure timely documentation processing.

Education

McArthur High School
Hollywood, FL
06-1998

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Attention to Detail
  • Critical thinking
  • Clear communication
  • Mutitasker

Certification

  • CPR – American Heart Association
  • First Aid & Universal Precautions
  • APD Zero Tolerance
  • Professional Crisis Management (PCM)
  • HIV/AIDS Awareness
  • Safety in the Workplace


Timeline

Direct Support Professional

ARC Broward
01.2013 - 12.2024

Transportation Specialist

ARC Broward
08.2011 - 01.2013

Document Image Tech

Information On Demand
10.2006 - 06.2011

McArthur High School

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Keyantta Lane