Keyara Nunes
Johnston
Summary
Dynamic leader with a proven track record at Target, enhancing sales revenue and market share through strategic planning and client relationship management. Excelled in high-pressure environments, demonstrating exceptional multitasking and customer service skills. Spearheaded an employee recognition program, significantly boosting productivity and morale. Skilled in leadership and problem-solving, adept at driving growth and exceeding targets.
Overview
8
8
years of professional experience
1
1
Certification
Work History
District Executive Sales Manager
Target
12.2020 - Current
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Collaborated cross-functionally to ensure seamless communication between departments for optimal customer satisfaction.
- Expanded market share with strategic prospecting, targeting new customers in untapped industries.
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client relationship management.
Waitress
The Mediterranean Bar and Grill
10.2019 - 11.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Host
The Mediterranean Bar and Grill
06.2017 - 10.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Skills
- Customer Service
- Multitasking
- Management Experience
- Adaptability
- Leadership
- Problem Solving
- Organization
- Time Management
- Training and Development
- Training/ Development
- Motivation
- Merchandising
Certification
- CPR Certified
- First Aid Certified
- Food Safety Certified
Timeline
District Executive Sales Manager
Target
12.2020 - Current
Waitress
The Mediterranean Bar and Grill
10.2019 - 11.2022
Host
The Mediterranean Bar and Grill
06.2017 - 10.2019
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