Keyara Sakil
Las Vegas
Summary
Hardworking candidate skillful in providing excellent customer service. Proven track record of resolving customer issues in a timely manner while upholding the highest standards of customer satisfaction. Strong interpersonal skills and an ability to lead and motivate a team to success. Ready to apply knowledge and skills to any challenge.
Overview
6
6
years of professional experience
Work History
Team Leader Manager
Whataburger
El Paso
02.2023 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Develop, build, and maintain customer relationships to minimize retention and ensure their problems are being solved.
Retail Sales Associate
Burlington
El Paso
04.2019 - 12.2022
- Operated and balanced cash registers at the end of each shift. Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Remained courteous and calm during moments of customer dissatisfaction. Increasing customer confidence and decreasing escalations.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
Education
High School Diploma -
Eastwood High School
El Paso, TX05-2021
Skills
- Store maintenance, Kitchen experience, Sales expertise, Organizational skills, Prioritization, Work ethic, Active listening, Communication skills, Critical thinking, Computer skills, Teamwork, Adaptability, Time management
Timeline
Team Leader Manager
Whataburger
02.2023 - 01.2025
Retail Sales Associate
Burlington
04.2019 - 12.2022
High School Diploma -
Eastwood High School
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