Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Keyarah Langley

Suffolk,VA

Summary

I am a motivated and eager young woman who wants to gain real-life work experience in the hopes of gaining knowledge and skills that I can apply in my future career.

Overview

3
3
years of professional experience

Work History

INBOUND, GM, & FULFILLMENT EXPERT

Target
07.2024 - Current
  • AS A INBOUND EXPERT: I'm responsible for managing the flow of incoming goods, ensuring accurate inventory, and maintaining a well-stocked and organized sales floor, while also supporting guest services and maintaining a positive shopping experience.
  • AS A GENERAL MERCHANDISE EXPERT: I'm responsible for stocking shelves, backstocking, zoning areas, and assisting guests. My responsibilities include inbound, outbound, and replenishment processes for GM areas.
  • AS A FULFILLMENT EXPERT: I'm responsible for picking, prepping, packing, sorting, and shipping products efficiently and accurately to ensure a positive guest experience, including order pickups, drive-ups, and ship-to-home orders.

RETAIL ASSOCIATE

Ross Dress For Less
07.2024 - 04.2025
  • Responsible for ensuring customers have a positive shopping experience by making eye contact, smiling, and greeting all customers in a courteous and friendly manner.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practices, to the monthly presentation guidelines, and maintaining merchandise/brand name familiarity within departments to assist customers.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids, and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter-free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.

ASSISTANT MANAGER

Dunkin Donuts
02.2023 - 07.2024
  • Responsible for interacting with guests, monitoring store performance based on guest feedback, and following up on consumer care compliments and complaints
  • Provide ongoing training as needed regarding new products, promotions, policies, etc
  • Ensure proper execution of new product introductions and marketing programs within the store
  • Complete weekly food and paper inventory
  • Complete daily cash management functions
  • (cash reports, deposits etc
  • In its entire)
  • Complete weekly schedule for store personnel
  • Handcrafting menu items such as Iced/Hot Coffees, Breakfast food items, Pastries, etc

STOCKING/SALES/CASHIER ASSOCIATE

Bath & Body Works
04.2022 - 02.2023
  • Helped customers complete purchases, locate items, and join reward programs
  • Restocked and organized merchandise in front lanes
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance

Education

Bachelor OF Fine Arts Degree - INTERIOR ARCHITECTURE

Ohio University
09.2024

Associate Of Applied Science Degree - INTERIOR DESIGN

Tidewater Community College
01.2023

Associate Of Science Degree - BUSINESS ADMINISTRATION

Tidewater Community College
09.2021

Skills

  • Detail-Oriented
  • Great Communicator
  • Team Player
  • Hardworking
  • Honest & Ethical
  • Adaptable
  • Problem Solver
  • Motivated

Accomplishments

  • Honoree of the Entrepreneurship and Business Academy (Graduated with Honors)
  • Awarded Entrepreneurship and Business Academy Medallion
  • Awarded 3rd Place at Business Pitch Competition
  • Diploma Seals: Excellence in Civics Edu., Governor of VA Academic Excellence, Career & Technical Edu.
  • Certifications: Associate Designer in Career Studies, Governor's Recognition Award
  • Microsoft Office Word 2013 Certification
  • Microsoft Office 2013 PowerPoint Certification

Timeline

INBOUND, GM, & FULFILLMENT EXPERT

Target
07.2024 - Current

RETAIL ASSOCIATE

Ross Dress For Less
07.2024 - 04.2025

ASSISTANT MANAGER

Dunkin Donuts
02.2023 - 07.2024

STOCKING/SALES/CASHIER ASSOCIATE

Bath & Body Works
04.2022 - 02.2023

Bachelor OF Fine Arts Degree - INTERIOR ARCHITECTURE

Ohio University

Associate Of Applied Science Degree - INTERIOR DESIGN

Tidewater Community College

Associate Of Science Degree - BUSINESS ADMINISTRATION

Tidewater Community College

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